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Smok Veneno Mod Software

Hello so 2 days ago my Smok Veneno Mod software probably broke and now my mod wont turn on or do anything, i searched for hours for the software but i cant find it anyhelp??
 

MyMagicMist

Platinum Contributor
ECF Refugee
Member For 5 Years
4. How can I get original firmware, or past upgrade firmware?

Please contact Customer Service Team : [email protected]

This seems what Smok users need to do.

Mods, given it seems Smok users are continually needing to know how to deal with firmware, can we get a sticky? Not trying to be rude. Just seems a good idea to point people to a standard answer.
 
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This seems what Smok users need to do.

Mods, given it seems Smok users are continually needing to know how to deal with firmware, can we get a sticky? Not trying to be rude. Just seems a good idea to point people to a standard answer.
I contacted them but no answer whatsoever, tried like 3 times. I cant believe how these firmwares aren't available like that, if anyone has a link or an old firmware please help
 

MyMagicMist

Platinum Contributor
ECF Refugee
Member For 5 Years
I contacted them but no answer whatsoever, tried like 3 times.

This seems to be the general case over the last couple of years with Smok especially. At one point say from roughly 2011 to 2018/9 most vapers would suggest Smok for being quality gear at an affordable price. They also had excellent customer service.

Not sure why this has changed but it has. I still feel good suggesting Innokin products for about the same reasons I did Smok. Not sure if you'll find that firmware or not. May want to look at another device.
 
This seems to be the general case over the last couple of years with Smok especially. At one point say from roughly 2011 to 2018/9 most vapers would suggest Smok for being quality gear at an affordable price. They also had excellent customer service.

Not sure why this has changed but it has. I still feel good suggesting Innokin products for about the same reasons I did Smok. Not sure if you'll find that firmware or not. May want to look at another device.
so basically its dead
 

MyMagicMist

Platinum Contributor
ECF Refugee
Member For 5 Years
so basically its dead

Yes. I don't conclude that lightly though. The decline of Smok product quality control & customer service seem to make it be that way.

Finding the firmware aside from Smok could be done, I'm sure. Not sure I would trust something back channeled. Then, not sure I would trust any company to fix software issues with a mod either.
 

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