I placed an order on 11/27 and paid extra 12.99 for 2 day shipping. On 12/3 I received an email that my order had shipped and as if today 12/5 USPS tracking shows they have yet to receive the package for shipping. I emailed customer service because the website shows processed in 24 hours, I was told due to high order volume processing was 2-3 days. In addition paying for expedited shipping does not improve processing time. It has now been 9 days and my package has not even left the facility. While the price was cheaper than other sites the processing time is not worth the 10-15 I saved. I could have ordered from Vapor Autority and used free 3-5 day shipping and paid about the same, and I'd already have my mod.