Hello All,
I'm new to here and was hoping you vapin' ninjas could help me out. Anyone have any experience returning/exchanging a mod from 101 Vape. I'm starting to sweat because they do not have a phone number to call and they have some bad reviews out there. Here is what happened.... I made two orders one for tanks and coils and the second for a 150W sigelei and some RDAs. One of the tanks I bought was a herakles tank (the orders were a week apart). On Saturday I received the Sigelei and threw in the batteries. I then went to screw on the Herakles tank and half way screwing it it is just stopped and got stuck. Here I was pumped to us a brand new tank and Mod and it was stuck. Also the mod had a slight cosmetic scratch. I feel I got a bad mod or a clone or something because I could not get the tank off. After using some elbow grease (AND NO TOOLS) I got the tank off but the damn mod stripped the threads on the tank and Mod. I sent a message to 101 Vape and they responded promptly with a request for pics of the threads. Well I did my best to take a pic of something I can barely see myself let alone through a IPhone camera and sent that back to them... That was last night at 9pm and now I still have not received any type of response.
Can anyone let me know if I just wasted 100 plus bucks on faulty stuff or if they will make good. I only had the tank for 9 days and the Mod for 4-6 hours.
Any advice would be great thanks!!
I'm new to here and was hoping you vapin' ninjas could help me out. Anyone have any experience returning/exchanging a mod from 101 Vape. I'm starting to sweat because they do not have a phone number to call and they have some bad reviews out there. Here is what happened.... I made two orders one for tanks and coils and the second for a 150W sigelei and some RDAs. One of the tanks I bought was a herakles tank (the orders were a week apart). On Saturday I received the Sigelei and threw in the batteries. I then went to screw on the Herakles tank and half way screwing it it is just stopped and got stuck. Here I was pumped to us a brand new tank and Mod and it was stuck. Also the mod had a slight cosmetic scratch. I feel I got a bad mod or a clone or something because I could not get the tank off. After using some elbow grease (AND NO TOOLS) I got the tank off but the damn mod stripped the threads on the tank and Mod. I sent a message to 101 Vape and they responded promptly with a request for pics of the threads. Well I did my best to take a pic of something I can barely see myself let alone through a IPhone camera and sent that back to them... That was last night at 9pm and now I still have not received any type of response.
Can anyone let me know if I just wasted 100 plus bucks on faulty stuff or if they will make good. I only had the tank for 9 days and the Mod for 4-6 hours.
Any advice would be great thanks!!