That's great that you got your stuff. I hope I do. But I went to great lengths to explain to her the difference between the two Georgias and that cute little - too remote reply was, well, almost as infuriating as it was absurd. I also explained that, as it was in the U.S., their drop down menu of the 50 states they have one of their pages should indicate that they know or should know that Georgia is a state in the United States, which I explained rather thoroughly. I hope they're not crooked, but when you ask whether or not your order will be shipped after detailing all the geographical blah-blah and, if not, whether your card will be promptly reimbursed if they can't on their end and they don't answer...the responsibility falls on them.
I'd say ignorance is no excuse. She can look up Atlanta, Georgia on a computer, poor dear, so whether they're deliberately crooked or not, stupid and inept, or that they just don't care, that's a primo example of piss-poor customer service that sends up red flags. I say proceed with caution.
I also have to point out: Why a site that says it has a US Warehouse also states in a FAQ that all items are shipped from China. This is pure misrepresentation. Or, alternatively, at the very best, a lack of attention to detail, which reflects poorly on their end. Let's say it's true that they do have a US warehouse now (I doubt it but I'm going to research it later). That they don't update their site to reflect that is what i mean. It's shabby.