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Snow Wolf 200w (Be Careful)

Discussion in 'Regulated (Voltage / Wattage / 3.7v/ Temp Control)' started by christ3hv4per, Aug 14, 2015.

  1. christ3hv4per

    christ3hv4per New Member

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    Hello VU,

    Recently, I purchased an Asmodus Snow Wolf 200w TC device from Angelcigs. Seeing all the great reviews from almost all of its YouTube reviews and even on various forums etc. I decided I had to have one. I'm not discussing the device to review it today, but rather warn you of an issue I've found with my device. Every now and again, the firing button gets "stuck". I've had the device for about 2-3 days now, and barely used it. I work at a vape shop so I practice safe use of all my devices, using married 30A continuous Sony VTC'S etc. The problem arose when I was using the device one day, and the firing button no longer "clicked". It was as if a piece inside the device shifted and the device would fire with the smallest amount of pressure from anything at all. The scary part comes in when the device not only activated by anything, but it kept on firing with my finger removed. This is a huge safety hazard in my opinion. Especially because it keeps happening intermittently, on and off; meaning, I don't know when it will or won't happen. I take care of all of my devices and I do not throw them around or any such thing. So, I contacted Angelcigs to tell them of the issue and their response was "can you send us a video of the issue?" Well, no, because whenever it's happened so far, I've just been busy trying to stop it from firing and creating an even worse situation! I'm not sure if they were asking me to try to recreate the issue, but that just seems ludicrous and dangerous. I wouldn't even know where to start to do that in the first place. With that said, if you are looking at the Snow Wolf 200w vs some other device, maybe try the other device first. Also, I'd advise against shopping at Angelcigs as they have been no help to me whatsoever.

    PS. It doesn't look like I'm the first one this has happened to, as can be seen on reddit if you Google "snow wolf 200w button stuck". It's the first result.
     
  2. JTR

    JTR Member For 2 Years

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    I heard this happened with the initial run of the Snow Wolf 200's. If I remember correctly, the first version had the problem with the button sticking, and the metal finish wasn't gun metal finish; it was metal finish that would stain if you had juice on your hands/finger tips and was difficult to remove. Most of those are the ones you see for under $100 on eBay.

    The second run corrected the button issue, and gave the outer metal casing a new sleek glossy gun metal finish. (this is the one most of us have and that the youtube reviewers have).

    Now in its third run as the "limited edition", all the aesthetics and parts are the same, only difference being that now it lets you lock in your resistance and tells you if you are in temp mode/power mode right on the screen, and they added those goofy Asmodus and wolf face etchings on the side.
     
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  3. christ3hv4per

    christ3hv4per New Member

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    Thank you for the reply JTR. I was worried nobody was going to answer. I was unaware of these differences in the devices when I purchased mine. I just assumed they had different aesthetics to please different people. So taking this into consideration, it's safe to assume that I have the first run model. Knowing this, am I just screwed, or can I take some kind of action? Should I contact Asmodus? I like the device but I'd like it to work constantly. I'm using a Herakles tank, and I haven't dripped on it yet, so the fact that it stuck without any juice being the issue, worries me a bit. It just doesn't seem too safe. In your opinion, what would you suggest I do? I can only think to contact Asmodus, seeing how this is a known issue with a stock device. Again, thank you for the response, I will definitely do more research on device differences next time. (Did a lot to begin with, I guess not enough)
     
  4. JTR

    JTR Member For 2 Years

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    Contact Angel Cigs and tell them you want a refund. You could go through Asmodus since they have the warranty card but that could take several weeks. I'd call AngelCigs and tell them the problem; I'd even make a little video showing how the button sticks. You might be able to get a refund from them quicker than having to go through Asmodus's red tape which I hear can be a nightmare.

    When they refund you, just go to your local B&M and ask to try their Snow Wolf, and test it out. If all's good just buy it there. Thats the thing about ordering through the mail is you can't test the thing first. At a B&M it might be 20-$30 more expensive than it would be online, but then at least you'd have the assurance the thing works, and you can keep your receipt and take it back if it somehow turns out to be faulty again.
     
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  5. christ3hv4per

    christ3hv4per New Member

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    Okay, I'll try that out. Thanks for the info on Asmodus, that probably saved me a lot of trouble. I really appreciate your response, it was very helpful and I learned some new things.
     
  6. JTR

    JTR Member For 2 Years

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    No problem and good luck. Let us know how it turns out!
     
  7. christ3hv4per

    christ3hv4per New Member

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    So, I finally got it on video. I sent it off to Angelcigs, and am now awaiting their response. I want to post it here for everyone to see, provided I can figure out how to via my phone. In the video, you can plainly see that my hands are not on the device (I kept showing my hands so you know I'm not hiding another device and doing it), and it can be heard clearly firing; you can even see vapor emitting from my tank and afterwards it was burning hot. The problem with this issue is that it can be really hard to stop, sometimes I have to fiddle around with it upwards of 30 seconds... Sometimes I've had to just pull my married vtc4's out because I couldn't get it. I would fear what could happen if this were to happen in somebody's pocket immediately after they vapes, forgetting to lock it. (People can be forgetful as we all know.) And even after I get it to stop finally, basically any little touch will make it start once more. Anyway, it's clearly an issue for sure.
     
  8. munchy_cool

    munchy_cool Bronze Contributor

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    upload the video to youtube, post the link here. If all else fails (as in Angelcigs doesn't replace) you can post the video on reddit/twitter/facebook. All in all post it on social media and once the reputation of a seller is on the line you never know what can happen.
     
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  9. christ3hv4per

    christ3hv4per New Member

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    Here it should be people:
     
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  10. JTR

    JTR Member For 2 Years

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    That sucks so many people got the lesser quality Snow Wolf's, and its just barely now that the third version seems to have fixed all the bugs. Good job on the video man, hopefully you get yourself a refund soon.
     
  11. OBDave

    OBDave VU Donator Gold Contributor Member For 3 Years

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    @angelcigs

    fat fingered flubs courtesy dumb mobile phone
     
  12. christ3hv4per

    christ3hv4per New Member

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    So Angelcigs was absolutely no help at all. I sent them that first video, and then they responded (2 days later), and I quote, "fire button may be stuck on dush,could you clean and try again?"

    So then I send them a blatant video of me dusting off the brand new box I JUST received, with a brand new clean tiny paint brush. I dust off the whole thing on camera, and then use the button again, and the same thing happens. It was a brand new box to begin with, clearly it wasn't from dust, and I told them it was not dirty. But I did what they asked of me and then they respond "Will send video to factory and wait for response."

    I'm EXTREMELY dissatisfied with Angelcigs. I highly recommend anyone who reads this to avoid them at all costs, despite their pricing being cheap. Rather than help me out with this, a paying customer, they want me to wait for them to talk to the suppliers/manufacturers at Asmodus. I bought the product from them, not Asmodus. I, as a customer, should not have to wait for their issues with the manufacturer to be sorted out. They should fix the situation themselves.

    IN CONCLUSION: What did I do? I called Asmodus last Thursday, showed them the video I posted to YouTube. Then I had to call them yesterday because they forgot to send me the email, but they ended up taking care of me even though I got it through some other company. They're sending me a working one, provided I send them the non working one. In short: Asmodus have awesome customer service and are very helpful; Angelcigs is horrendous and no help at all. They still have not responded, so I had to take matters into my own hands. I will never buy from them again. You shouldn't either.

    Angelcigs are terrible. Don't buy from them. Lesson learned.

    EDIT: JTR thank you for all of your help. Asmodus isn't so bad, as long as you get in direct contact with them. And that Snow Wolf V2 looks interesting.
     
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  13. nabibrian

    nabibrian VU Donator Gold Contributor Member For 2 Years

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    I eagerly await a response from @Angel Cigs
    I hope this was just a small oversight and not typical business practice.
     
  14. christ3hv4per

    christ3hv4per New Member

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    After they sent me that response of "Will send video to factory and wait for response." I replied with something along the lines of "I'm failing to see how that helps me. I bought the device from you, at Angelcigs, not the factory. Whatever issue you need to work out with the factory is between you guys, but as a customer, I should not have to wait." I wrote it a little more nicely and elaborately, but that shows the point.

    THIS is their response to that:

    "Please kindly note that factory as manufacturer,they know their product better than us so they would give suggestion.

    Could you please send us a pic about snow wolf code and a video with snow wolf demaged by a hammer?Will refund or replacement once confirm.Hope you could understand."

    Now I'm not sure what they're trying to say with that broken English, but it seems to me that they're asking me to break the device with a hammer? That doesn't seem legal or make any sense as I've sent them sufficient evidence that the device is clearly broken, I'm not sure what they're asking me to do.

    This is my most recent response to them, I'm waiting on them to reply now :
    "I have been in contact with you for the last two weeks trying to resolve this issue. I have sent multiple videos of the defective snow wolf as requested. There is no more proof required. Please refund my purchase or send a replacement immediately. The damaged product is a safety hazard, and I just want you to do the right thing."
     
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  15. Angel Cigs

    Angel Cigs Silver Contributor Member For 3 Years Unlisted Vendor

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    Angelcigs request a video is not try to bring you trouble but for help you resolve problem in a easy way. International defects return is a big problem both for seller and buyer, so Angelcigs get deal with factory of snow wolf, as long as customer take a video to show the problem, then we will send new item or give refund without request return the defect, it can save buyer's time and energy to ship back the defects.
    1. For online business, we cant meet each other, so video will be very important tool to proof product is broken. if your iPhone is broken, you also need go to their shop to deal with the problem, you cant just call them and get a new iPhone in your home.
    2. We request you take a picture of the code is for ensure this product is from us, it is a regular process for all sellers. this is also request by factory, if you ever bought from angelcigs, you will know we never request this before.
    3. Factory request customer break the defect, i also feel this is ridiculous, we talked this with the BOSS of Snow wolf before, he said return it or break it, which one do you think better?
     
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  16. nabibrian

    nabibrian VU Donator Gold Contributor Member For 2 Years

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    Here's an odd question. Why take a hammer to break a broken device?
    Sound idiotic to me!
    I understand the reasoning behind this but it still sound idiotic.
     
  17. christ3hv4per

    christ3hv4per New Member

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    I have never had an issue with sending you guys videos, I've sent you two. That's not the issue. The issue is that I've sent you two videos already within the last two weeks, and emailed back and forth, and we still have not come to a resolution yet! And the device is clearly defective why would I have to break it further? That makes no sense. And then I would be stuck without a vape for the next two weeks as you guys take forever to ship a new one to me? No thanks. I'm tired of dealing with you. Refund or replace my item, but make a decision already! FFS!
     
  18. Angel Cigs

    Angel Cigs Silver Contributor Member For 3 Years Unlisted Vendor

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    Did you take a shoot for the code and send a breaking video to our support ?. i guess factory didn't trust anyone, even we are big distributor of them, they just need ensure the item is totally broken and cannot get be fixed. Although i dont agree their petty, but somehow argue with them is not work, so we have to obey their rule and send a breaking video to get replacement.
     
  19. Angel Cigs

    Angel Cigs Silver Contributor Member For 3 Years Unlisted Vendor

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    everyone knows what is the reason behind this, but that's the rule and we dont have choice.
     
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  20. AmandaD

    AmandaD Platinum Contributor Member For 3 Years

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    You're kidding right? You really want a picture of the mod being destroyed?

    I recently had to post a video for another Chinese company merely showing that the mod was broken. I didn't have to send it back, and I certainly didn't have to show a picture of the mod being destroyed.
     
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  21. Budds

    Budds Bronze Contributor Member For 3 Years

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    It appears this is NOT the vendors insistence, but rather the manufacturer or supplier ?
    And while I do see as destruction of the unit as a terrible waste, it is not uncommon a practice.
    Some suppliers see the shipping and return units as "Dead weight"..... Its cheaper to just have some proof that the device WILL NOT WORK ever again.

    That said......
    I do base my decision to buy on customer service, and would I have been the one trying to return the device I would hope for Prompt attention and expected a path with less hurdles.
    The least of which would be to exchange the unit, and then Angel Cigs could destroy the device and video it for their exchange with the supplier.
    But thats just me......
     
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  22. Angel Cigs

    Angel Cigs Silver Contributor Member For 3 Years Unlisted Vendor

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    Actually we dont need, the snow wolf factory need it. and we work with many factories, only this factory has this odd rule.
     
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  23. christ3hv4per

    christ3hv4per New Member

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    I know! This is ridiculous and I don't trust it at all. I'm not doing that, I refuse. I've sent them two videos already of the device being defective, and it clearly is. You can see in the one I've posted above. I also know that this is absolutely a huge lie; how do I know this? Because when I called Asmodus, they took care of me right away, without asking me to destroy the device, and without me sending it back first! Angel Cigs is full of it! If a device is defective that's not my fault, they sold me a defective device.

    I agree! Angel Cigs can send me a new one or refund my purchase, then they can take this one back and THEY can be the ones who smash it. That shouldn't be my problem, and I do not feel comfortable doing that! It's absurd to ask me to do that with all the evidence I've provided, and again, like I said earlier Asmodus didn't ask me to do anything else. Within 2 days of calling them, they hooked me up. What I want now is the company I actually purchased it from to refund this and make it right. I shouldn't have to wait for the factory, I bought it from Angel Cigs not the factory. Whatever they need to deal with, with the factory, is their problem, not mine. They have the worst customer service available. Horrendous. And I also happen to know that Angel Cigs is straight full of it, because that's not how Asmodus operates, I've spoken with their representatives over the phone and they have the best customer service; they wouldn't ask me to do something so ludicrous. This is Angel Cigs, not Asmodus.

    Okay, you know what? Let's say I don't want it replaced, I want a refund. I don't believe you need me to smash the device then. Because I'm not going to smash it, that's absolutely ridiculous, and it's not happening. Asmodus already made this right on their end, and I did not have to smash anything. Now it's your turn. Refund my purchase immediately, you don't need a smashed device for that. It's been two and a half weeks now. I'm beginning to become really annoyed. Refund my money!!
     
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  24. R i c h

    R i c h New Member

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    New member chiming in here . About a month ago I purchased my Snow Wolf while on vacation in Hawaii. I noticed right after I returned home from the trip that my unit was firing way beyond the actual settings. At 20 watts it would fry a .3Ω Triton coil in a second or less (same results with multiple .5Ω Subtank coils). I called up Asmodus here in California and talked to them about the problem and they told me that I could stop by and they would take a look at it. I drove to their warehouse the next day and within 5 minutes I left with a BNIB replacement. No questions asked, no smashing things with hammers, etc. Personally, I would go the Asmodus replacement route since getting any kind of service and/or refund direct from a Chinese vendor or manufacturer is going to be tough.
     
  25. christ3hv4per

    christ3hv4per New Member

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    And they didn't ask you to smash it or anything, they probably took your old one. Like I've stated before, Asmodus already took care of me. I'm sitting here with a working device in my hand, two days after a phone call to Asmodus. They were awesome to me. However, the fact remains that the people that I actually purchased the device from have done nothing to help me after two and a half weeks. Therein, lies the issue. I want Angel Cigs to do me right, and they seem completely unwilling to do the right thing here. It's ridiculous! Thanks for supporting my cause with that story, clearly showing that Asmodus would never ask anyone to do something so ridiculous. I know they wouldn't, I've spoken with them twice now. They're good people.
     
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  26. christ3hv4per

    christ3hv4per New Member

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    And now I love how Angel Cigs fails to reply to any of this for the public to see; yet they keep emailing me, telling me to smash it; despite me telling them in the forums here and via email that I just want a refund. They're saying that even if I want a refund I have to smash it. Clearly thats them, not Asmodus. BS.
     
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  27. Angel Cigs

    Angel Cigs Silver Contributor Member For 3 Years Unlisted Vendor

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    whatever you want replace or get refund, the smash video is necessary. because we need take care of this after sales, and factory is parts of it. if you want replacement, we need contact factory to get a new one, since we compensate you a new one. If you want refund, we still need contact factory to get a new one, since we take full refund to you and you still keep the defects. so you take replacement or refund will not affect the process. As long as we need get new one from factory, then we have to obey their rule to provide smash video. What i dont understand is why you always refuse to break it? for replacement, you just provide this video and then just wait it come to home, for refund, you just provide and wait money back, much easy than keep post in here. and we both get rid off from this issue, right?
     
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  28. Angel Cigs

    Angel Cigs Silver Contributor Member For 3 Years Unlisted Vendor

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    And we are not avoiding this problem, other 3 customers who get snow wolf defects already get the replacement or refund since they provide smash video very fast. we also hope can resolve it early, so can you provide the video faster? like the guy named Rich Said, he did get replacement very fast, but he paid his effort also, he drive to the Asmodus warehouse to hand over the defect one and he paid much higher price than you. we didn't request you return the defects, we just request a video and then everything is get resolved.
     
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  29. KGuardian

    KGuardian Silver Contributor Member For 3 Years

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    What a joke. In all my life, I've never seen a return handled in this manner with any product. Break it so we know you can't use it and we'll send you another one or refund your money? I'm glad I know this now. I will never purchase from Angel Cigs or purchase a Snow Wolf or from any other vendor and manufacturer that requires this of a consumer in order to get a working product. Give your customers the option of doing it themselves or returning so you can break it. Maybe that type of a policy change by you would be best because knowing what your policy is now you'll never get any of my money. Too many other stand-up vendors to purchase from.
     
    Last edited: Aug 29, 2015
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  30. WhiteWolf

    WhiteWolf Member For 2 Years

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    Do you realize how much business you have lost for this utter bullshit?????
    It's called customer service. If you want to be reimbursed from Asmodius then YOU should send the video later @AngelCigs!! Your 1st responsibility is to make things right for the customer! Another vendor tried the same shit with me on an Invader, but guess what...They sent me a replacement and then dealt with the other part after.
    I don't care how big Angel Cigs is, one dissatisfied customer tells 10 people...One satisfied customer tells one or two. Do the math...Do the right thing and take the loss if you have to. It's like economic Karma. Only a complete ass would let this negative thread go on...SOLVE THE PROBLEM!!!
     
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  31. LetTheLuckRoll

    LetTheLuckRoll Silver Contributor Member For 2 Years

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    hold on not taking up for angel cigs but you said a couple different time asmodous took care of you but you want something for FREE. did i see this right?
     
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  32. WhiteWolf

    WhiteWolf Member For 2 Years

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    Sure, you did. It's about the principle now. @Angel Cigs sold the unit and refused (because of nonsense) to make it right. Asmodius fixed the product issue and Angel Cigs should fix the CS issue.
     
  33. christ3hv4per

    christ3hv4per New Member

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    Kind of and kind of not. I don't expect anything for free, not in the slightest; however I bought the product from Angel Cigs and after 2 1/2 weeks they haven't done one single damn thing to help me out or solve the issue. Yes, Asmodus hooked it up, but Asmodus shouldn't have even had to come unto the equation at all. I didn't buy it directly from them. They just helped me out because they're nice. Yet the people I purchased the product from, are dicking me around and playing games not actually helping me. And seeing how I got it from them, they need to, AT THE VERY LEAST, refund my purchase from them.
     
  34. AmandaD

    AmandaD Platinum Contributor Member For 3 Years

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    Hold on - Asmodus sent you a new one under warranty, right? Why should you now get a refund for that mod from Angel Cigs when you now have one that works?
     
  35. freemind

    freemind Gold Contributor Member For 3 Years

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    Ok. Take angel cigs to task over shitty customer service. That's fine.

    Demanding a REFUND right AFTER your issue was solved is being a sneaky douche.

    Your SOLUTION should be this:
    Fuck you angel cigs, I'll NEVER buy shit from you again nor will I EVER recommend YOU. I DO however, support Asmodus because they are STAND UP folks.

    NOT demanding a refund NOW, after you got your shit fixed because you got a chip on your shoulder the size of Mt. Everest.
     
  36. christ3hv4per

    christ3hv4per New Member

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    I think you're missing the point. Had I not gone to Asmodus with this issue, I'd still be dealing with these idiots at Angel Cigs, asking me to smash what, as far as they know, could be my only device (and actually is). And the point, is not to be a sneaky douche, but to see a company make something right. I didn't just get my new device until a couple days ago and the point is that before then Angel Cigs did nothing to help me, when THEY are the ones I paid money to. I wasn't at all trying to be a sneaky douche, so I don't appreciate that. I've clearly stated I got a new device from Asmodus and I really DO fully support THEM. I've not been hiding that fact at all, since I received the working one.

    Yet, I still believe Angel Cigs as a company should make it right, and honestly I don't care anymore. As of this post, they have not done anything to help me, and people are noticing that, that's all I need to know.

    The fact that people know how shitty Angel Cigs CS is, was the goal. I'm not a douche, don't call me one. I believe in good customer service, every job I've worked I've done my best to keep clients/customers happy. And I feel strongly that I deserve the same thing. I don't think that's asking too much, if you do that's your opinion, no need to be rude about it man.
     
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  37. Pitbullgrin

    Pitbullgrin New Member

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    Dont want to kill a dead horse but... I just had the same problem with a B+M in my town with a Sigelei75w firing on its own. They clearly have a no refund/return policy and would not do either. Asmodus needed a original receipt i didnt have one. I emailed asmodus and they are working with me to fix the problem. If the shop is stating break the device then just ignore them and deal with asmodus. Or send a link of them stating that you need to break the device to sonw wolf and let them deal with the B+M.
    Either way be happy your getting a new device!
     
  38. christ3hv4per

    christ3hv4per New Member

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    Right. Just deal with Asmodus, they're super nice and will work with almost anyone, provided your nice enough to work with. Anyways, I don't think this thread really needs to go on much further, we can pretty much say case closed; I just wanted some support on my side against Angel Cigs, and now that they have been exposed a bit (I know others have had issues with them too) I feel satisfied. At the very least, I've helped others avoid this same problem with this terrible dealer/website. Good luck with your Sigelei man!
     
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  39. freemind

    freemind Gold Contributor Member For 3 Years

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    If find it unreasonable that you want your mod replaced/fixed AND expect a refund to "teach them a lesson". It doesn't work that way in the real world.

    I also find it unreasonable that Angel Cigs was jerking you around. Asking you to smash the device is stupid. They can do that themselves.

    However, you chose Angel Cigs because of the CHEAP price. Do YOU accept any responsibility in all this? If you choose some business BASED on price, you are going to get what you PAY for. While we might EXPECT something, we may not be paying for it either. You got a great lesson from all this. You got what you payed for.
     
    MWorthington likes this.
  40. Angel Cigs

    Angel Cigs Silver Contributor Member For 3 Years Unlisted Vendor

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    i dont know why someone always try to mislead something. i have cleared mentioned before, ONLY SNOWWOLF need provide smash video and that is requested by the factory, but not ANGELCIGS. If you refuse the smash it, that's fine, return it and we smash it in front of factory.
     
  41. Angel Cigs

    Angel Cigs Silver Contributor Member For 3 Years Unlisted Vendor

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    i dont think you read all information before you comment it, all products will not request smash video when it broken, except snowowolf, and it is request by the factory.
     
  42. christ3hv4per

    christ3hv4per New Member

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    What I PAID for was supposed to be a working Snow Wolf 200w. Just because I found a deal on the Internet doesn't mean it shouldn't work just as well as one straight from the factory (Asmodus) themselves. It wasn't listed refurbished or defective; what I paid for, was a working Snow Wolf 200w, as advertised. Whether the product was 20 dollars or 200 dollars, is irrelevant, the price of the product should not dictate the level of customer service. Any legitimate company that plans to keep operating in the future, would easily fix a problem such as this.
     
  43. Angel Cigs

    Angel Cigs Silver Contributor Member For 3 Years Unlisted Vendor

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    I understand, if you dont want smash it, then pls just send it back to us and we will pay the shipping and give you refund, we will smash it for you.
     
  44. christ3hv4per

    christ3hv4per New Member

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    I personally spoke with Asmodus customer service and at NO POINT did they say anything about smashing anything with a hammer in order to get the problem taken care of. Furthermore, Angel Cigs insisted that they have a video of me personally smashing it for a refund, at no point was I given the option of returning it as is, already defective. I agree that if they needed to smash it to get it replaced that should fall on them. If it's true that they'll do it themselves and still give a refund as they have just claimed, then why did they ask me three times for a video of me doing it, without any other option?
     
  45. christ3hv4per

    christ3hv4per New Member

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    Three weeks, and countless forum posts later, I'm presented a reasonable option. That's the problem.
     
  46. Angel Cigs

    Angel Cigs Silver Contributor Member For 3 Years Unlisted Vendor

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    1. we didn't buy from Asmodus, but from the factory who supply Asmodsus. Asmouds also purchase this from China.
    2. Why we request you smash the item but not by us? because if we smash it, then we will need you send it to our China address, it will cost about 20USD and 15 days, so if you smash it, will save this money and time. if you dont want smash it, we are ok to pay 20USD shipping and smash it.
    3. Any doubt you can just ask. thanks
     
  47. Angel Cigs

    Angel Cigs Silver Contributor Member For 3 Years Unlisted Vendor

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    Other additional compensation we can talk again, but solution is smash it or send it back we smash for you. we are in the middle of you and factory, we dont have much space to move.
     
  48. KGuardian

    KGuardian Silver Contributor Member For 3 Years

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    I did read all of your information. If SnowWolf needs that video, give your customer the option to do it themselves or send it in so you can do it. Some might be happy to do it themselves and some just might not be comfortable with doing it. In that case, you should do it and deal with the manufacturer and you can just deal with making your customer happy.
     
  49. Robert B

    Robert B Gold Contributor Member For 3 Years

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    Somebody send it to me. I'll smash the motherfucker and enjoy every second of it

    hammer.jpg
     
    czombie, New2Vaping2, Synphul and 4 others like this.
  50. Angel Cigs

    Angel Cigs Silver Contributor Member For 3 Years Unlisted Vendor

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    yes, so we let him return it and we smash it for him, but both solutions get refuse
     

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