Dragon's Den Vapor:No matter how many times I contact you, I don't get a reply.

[T.watanabe]

Thank you for your help.

I contacted the question form many times from Japan, but they never responded.
Considering the possibility that the e-mail had not arrived, I asked from two addresses, but there was no reply.
But Facebook has been posting deals and other information this past October.
I decided to purchase and paid, but I received an email immediately saying that the order could not be completed because of the payment error.
I've emailed you many times, but you didn't reply.
The money has been withdrawn from the credit card.
I asked them how to deal with it through Facebook Messenger and the question form, but they didn't respond.
I asked an American friend to call me at a number on yelp, but he said it was a fake number that had nothing to do with deagon's den.
The address on the site and the address on yelp are also different.
I paid over $ 300.
Are they really smart people?
Are you doing business in the first place?
I am afraid that I have to report to the credit card company as fraud damage.
Has anyone been able to purchase it safely recently？

 

[T.watanabe]

I am very worried because they don't adopt paypal.

 

[PoppaVic]

Contact your CC company and report the fraud, cancel payment, etc

 

[lordmage]

Contact your CC company and report the fraud, cancel payment, etc

that

 

[JuicyLucy]

I am very worried because they don't adopt paypal.

Definitely contact your CC company and do a chargeback

Just an FYI, PayPal in the US does not allow vape related purchases, which is stupid, but it is how it is

With that said, am sad to hear this happened to you, I have purchased mods from them in the past and was happy with the service

 

[T.watanabe]

Thank you everyone for your reply!

He didn't reply to my emails until now, but he suddenly replied.
Maybe He looking here?
I would like to proceed without reporting to the card company.
I will report to you when we have a successful transaction and if there are any problems.

 

[T.watanabe]

HUH?
Can't use PayPal for vape in the US?
What a stupid decision.
It can be used in Europe and China and more.
When I purchased from kennedyvaper before, I didn't have PayPal.

Definitely contact your CC company and do a chargeback

Just an FYI, PayPal in the US does not allow vape related purchases, which is stupid, but it is how it is

With that said, am sad to hear this happened to you, I have purchased mods from them in the past and was happy with the service

 

[KingPin!]

Thank you for your help.

I contacted the question form many times from Japan, but they never responded.
Considering the possibility that the e-mail had not arrived, I asked from two addresses, but there was no reply.
But Facebook has been posting deals and other information this past October.
I decided to purchase and paid, but I received an email immediately saying that the order could not be completed because of the payment error.
I've emailed you many times, but you didn't reply.
The money has been withdrawn from the credit card.
I asked them how to deal with it through Facebook Messenger and the question form, but they didn't respond.
I asked an American friend to call me at a number on yelp, but he said it was a fake number that had nothing to do with deagon's den.
The address on the site and the address on yelp are also different.
I paid over $ 300.
Are they really smart people?
Are you doing business in the first place?
I am afraid that I have to report to the credit card company as fraud damage.
Has anyone been able to purchase it safely recently？

have you got Facebook? try joining the group and going that route, there might be a glitch with the form?

Group is below


https://www.facebook.com/groups/690819254363942/?ref=share

or at least confirm in there the site you visited to see if it was fake and you just got phised

 

[5150sick]

This guy is the owner.
You may want to message him direct:

https://www.facebook.com/pete.broody


Someone had an issue from the same site back in 2017:
http://vapingunderground.com/thread...ience-and-customer-resolution-is-poor.325606/

This is the account that they posted to the forum from:
Dragon's Den Vapor:
http://vapingunderground.com/members/dragonsdenvapor2017.93610/

 

[5150sick]

HUH?
Can't use PayPal for vape in the US?
What a stupid decision.
It can be used in Europe and China and more.
When I purchased from kennedyvaper before, I didn't have PayPal.

Sorry, I meant to quote you in the above post.

 

[T.watanabe]

Thank you for your reply.and help.
When I talked to him on Facebook, he ignored me, but I finally got a message from him.
He admitted that he had hardly checked his email.
I will contact you again when this deal goes well and the order arrives in Japan.

This guy is the owner.
You may want to message him direct:

https://www.facebook.com/pete.broody


Someone had an issue from the same site back in 2017:
http://vapingunderground.com/thread...ience-and-customer-resolution-is-poor.325606/

This is the account that they posted to the forum from:
Dragon's Den Vapor:
http://vapingunderground.com/members/dragonsdenvapor2017.93610/

View attachment 147770

 

[T.watanabe]

Thank you for your reply.
I didn't get a reply from the question form on the site, so I checked many times that it was not a fake site and visited from his Facebook link.

He said that the question may have entered spam, but I can't imagine filling out a form on the site entering spam.

have you got Facebook? try joining the group and going that route, there might be a glitch with the form?

Group is below


https://www.facebook.com/groups/690819254363942/?ref=share

or at least confirm in there the site you visited to see if it was fake and you just got phised

 

[T.watanabe]

Hello.

I received the item from him.
However, when it was opened, there was a crack in the mod.
I contacted him by email and messenger, and I am waiting for his reply.
I look forward to his response.

 

[JuicyLucy]

Bummer - after all that especially

 

[5150sick]

Hello.

I received the item from him.
However, when it was opened, there was a crack in the mod.
I contacted him by email and messenger, and I am waiting for his reply.
I look forward to his response. View attachment 148426

That's no good at all.

What mod is that?

 

[lordmage]

That's no good at all.

What mod is that?

a little google fu tells me it is this https://www.dragonsdenvapor.com/M4H1-by-McM-Mods-Philippines-w-Extension-Tube-Ultem-ultemm4.htm

 

[T.watanabe]

Thank you for your reply.

For the time being, 3 days have passed, but so far, there is no reply to the questions I sent to the form on the site or to the messenger.
I want to have hope for the service of his store.

 

[T.watanabe]

When I was asking about my next shopping choices, he responded every day.
However, I have not received a reply regarding this matter.
This mod, as you pointed out, is the ultem version of m4h1.
Structurally, this part fixes the tension of the switch.
A crack here is very fatal, as the switch can break.
I want an exchange and I told him so.

 

[5150sick]

That seems like it is in a really bad place,
It's not just a small blemish either.

 

[lordmage]

hell i would have went a refund route after all the issues you had... thats a big safety issue for those mods.

 

[T.watanabe]

Thank you for your reply.

I sent a question to the form of the site, his email address, facebook himself and the account of the store.
However, I have not received any reply after waiting for 4 days.
I am very worried.

 

[lordmage]

Thank you for your reply.

I sent a question to the form of the site, his email address, facebook himself and the account of the store.
However, I have not received any reply after waiting for 4 days.
I am very worried.
View attachment 148652 View attachment 148653 View attachment 148654 View attachment 148655

if paid for thur paypal or Credit card.
I would start a claim thur there for a defective purchase that usually gets their attention. \
one warning thou dont close the case until you are completely satisfied most places only allow for one claim...
i would go for not less than a full refund after all the issues and lack of contact you have had.

 

[T.watanabe]

Thank you for your advice.
I couldn't use PayPal, so I sent a message that I would apply for a chargeback to the credit card company if there was no reply within 5 days.

if paid for thur paypal or Credit card.
I would start a claim thur there for a defective purchase that usually gets their attention. \
one warning thou dont close the case until you are completely satisfied most places only allow for one claim...
i would go for not less than a full refund after all the issues and lack of contact you have had.

 

[T.watanabe]

Hello.
As one means, I placed a new order because there was a product I wanted. I bet.
He responded immediately as I expected.
Last week, he was away on an expedition and he had a vacation all the time.
They promised to order the replacement.
If things go well like this,
I don't need to be taken care of by the credit card company.

 

[T.watanabe]

You may be used to the speed of support from Japan or China.
Are Americans angry about this?
He is said to have gone on an expedition, but what is his Facebook and Messenger for?
If I ordered the item again, he was sure he would receive a message and it was correct.
Prior to that, all messages were ignored in previous orders until the actual order was placed.
I really hope these two transactions will work.
If there is a problem with the second order, he may ignore me again.

 

[lordmage]

well i think if the second time dont go well i would avoid him completely and let the bank handle it all.

 

[5150sick]

Hello.
As one means, I placed a new order because there was a product I wanted. I bet.
He responded immediately as I expected.
Last week, he was away on an expedition and he had a vacation all the time.
They promised to order the replacement.
If things go well like this,
I don't need to be taken care of by the credit card company.

They said they were going to exchange the device?
Are they going to pay for return shipping?
Is shipping costly from Japan to the US?

I hope you get this problem solved.
I am afraid it is going to take some time.

If I were to have placed this order from here in Florida USA to this vendor and this had happened I would not be happy about it.
This isn't a smok mod or something that's mass produced junk this is a high dollar item.
Masterpiece Custom Vapes (MCV) is out of the Philippines and they sell high quality, high dollar devices.
I would expect a replacement if this were to happen to me.

I don't think you are asking for anything that's not to be expected.

 

[Pastorfuzz]

I had problems with Dragon's Den last year.
My cousin has 2 Underground Squonks that needed new fire buttons. (they got lost somehow)
I tried getting hold of Dragons Den numerous times for some replacements since she bought them from there.
Never got a response.
Contacted MCM and they were very helpful. Couldn't send them directly to me, but would send them to Pete with my shipping info.
I waited 3 weeks and heard nothing.
Contacted MCM again and they shipped them a week after i first got hold of them along with a Dragons Den order.
That was last year. I gave up. I've spent around $700 at that site but will never buy again!
Fuck Dragons Den!

 

[T.watanabe]

たくさんの返信ありがとうございます。

私は何度もドラゴンズ・デンのボスのパテ氏にメッセージを送り続けました。
再度注文し、MCM本社に連絡した後、返信を受け付けました。

彼は私をFacebookで見なかったのですか？それは先週閉鎖されると書かれるべきである、と彼は怒って言った。
確認が寛大すぎることをおthatびしました。
彼のFacebookページには、販売と毎日のメッセージのチェックに関する投稿がありました。
私が最終的に完全なアイテムを手に入れたとき、私は彼の性格を気にしませんが、彼が言っていることを本当に理解していません。

 

[T.watanabe]

Thank you for your reply.

What a disaster.
Did he send the item after all?
Didn't your money go to waste?

I had problems with Dragon's Den last year.
My cousin has 2 Underground Squonks that needed new fire buttons. (they got lost somehow)
I tried getting hold of Dragons Den numerous times for some replacements since she bought them from there.
Never got a response.
Contacted MCM and they were very helpful. Couldn't send them directly to me, but would send them to Pete with my shipping info.
I waited 3 weeks and heard nothing.
Contacted MCM again and they shipped them a week after i first got hold of them along with a Dragons Den order.
That was last year. I gave up. I've spent around $700 at that site but will never buy again!
Fuck Dragons Den![/QUOT

 

[T.watanabe]

Thank you for your reply.

The shipping cost between Japan and his store is about $30.
I have told him repeatedly from the very beginning that I will send it back to him COD.
I am also a salesperson, so I will never compromise on the seller's responsibility.

He will send the replacement for free and I will return the defective product at his expense.
This is a common practice all over the world, so you must pay for it.
Even if it takes a year.

They said they were going to exchange the device?
Are they going to pay for return shipping?
Is shipping costly from Japan to the US?

I hope you get this problem solved.
I am afraid it is going to take some time.

If I were to have placed this order from here in Florida USA to this vendor and this had happened I would not be happy about it.
This isn't a smok mod or something that's mass produced junk this is a high dollar item.
Masterpiece Custom Vapes (MCV) is out of the Philippines and they sell high quality, high dollar devices.
I would expect a replacement if this were to happen to me.

I don't think you are asking for anything that's not to be expected.

 

[Pastorfuzz]

Thank you for your reply.

What a disaster.
Did he send the item after all?
Didn't your money go to waste?

No money involved. MCM sent them free out of courtesy.
I never received them from Dragons Den.

 

[T.watanabe]

I will never use dragons den again once this matter is settled.
Because MCM told me the agency in Japan.
But before that, I will definitely have the defective item replaced.

No money involved. MCM sent them free out of courtesy.
I never received them from Dragons Den.

 

[T.watanabe]

I will report it.
The transaction with them has been completed.
I received the replacement from him and returned the defective product.
He forgot to send the atomizer I ordered, and the amount of the atomizer and the return shipping fee for the defective product have been refunded.
I gave up the atomizer because buying it again would be a waste of shipping cost.

Anyway, it took some time, but the deal with him is over for now.
Thanks to all of you for your advice.

For a few months, he took me quite apart.

 

[MrMeowgi]

Glad that worked out for you. But from now on. Stay away from dragons den. Too much money just floating around waiting on your products with no replies