SMOKIE
THE MODFATHER
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Have had at least 6 Juul Batteries replaced for Free under their one year warranty which now is no longer free.
Now they want to give you a discount code of half off their regular price plus you pay for shipping, and depending if your in a state that does not allow vape discounts or coupons such as NJ you have to pay the full price, plus shipping which is $25.00
This is their response below to my warranty request for a battery that went bad after 3 months.
Thank you for reaching back to the JUUL Care Team. We appreciate your time.
We're sorry to inform you but we're not allowed to make an order on behalf of our customer due to security reasons and since JUUL is a regulated product, we are not providing complimentary JUUL product replacements. What I can suggest to you is to please follow my previous email regarding the warranty replacement of your JUUL Device.
Our 1 year warranty cover's our JUUL Devices but please note that if a JUUL Device have been replaced through the lost replacement benefit can’t be replaced through a warranty claim.
I hope this information helps.
We'd really hate to lose you as our valued customer but we will respect your decision.
If there's anything else, big or small, please don't hesitate to reply back to this email so that we could continue on working it up for you.
Best Regards,
Ferdinand
Now they want to give you a discount code of half off their regular price plus you pay for shipping, and depending if your in a state that does not allow vape discounts or coupons such as NJ you have to pay the full price, plus shipping which is $25.00
This is their response below to my warranty request for a battery that went bad after 3 months.
Thank you for reaching back to the JUUL Care Team. We appreciate your time.
We're sorry to inform you but we're not allowed to make an order on behalf of our customer due to security reasons and since JUUL is a regulated product, we are not providing complimentary JUUL product replacements. What I can suggest to you is to please follow my previous email regarding the warranty replacement of your JUUL Device.
Our 1 year warranty cover's our JUUL Devices but please note that if a JUUL Device have been replaced through the lost replacement benefit can’t be replaced through a warranty claim.
I hope this information helps.
We'd really hate to lose you as our valued customer but we will respect your decision.
If there's anything else, big or small, please don't hesitate to reply back to this email so that we could continue on working it up for you.
Best Regards,
Ferdinand