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OBS Crius problems
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f1r3b1rd
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Lmfao !!! Right eventually somebody will put out the perfect tank
Just inspect the insulators before use. Mine still works great but is starting to leak n step a bit. Maybe China will fix it under the radar and yours will be improvedNot digging the problems I'm seeing now. I have two on the way, and looks like it might have been a bad choice.
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Yeah, another lesson learned, for me: Don't jump on the latest hot product.Not digging the problems I'm seeing now. I have two on the way, and looks like it might have been a bad choice.
Keeping my fingers crossed!
I would like to know other than the potential leak issues, has anyone experienced the insulator breakdown resulting in a short. I don't want to defend OBS but maybe there isn't any issue other than the crack. If it's assembles correctly it won't go anywhere ???!!! Not sure what to think at this point
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I've not read of anyone experiencing a short, and most people don't seem to get more than a little oozing around the AFC.
I haven't either. But I did just Vape mine continuous for too long and got a handful of warm juice lolol
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Is there any other way to vape?? LOL
In truth, the Crown tanks are the only tanks that I can vape like a fiend and they don't leak (well, yeah, I can even make those ooze a tad)!
I totally agree. Vaping the crown over n over and it gets sticky n wet around the afc too.
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Yeah, but it never shoots hot juice out at you!
Nope it doesn't so that's a plus. I just love the flavor out if this Crius.
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I agree. I could put up with the oozing but not the amount of juice it shoots out - and I'm sure my mods don't appreciate their regular soaking
Yea mine have been getting a regular soaking of warm sticky slimeI agree. I could put up with the oozing but not the amount of juice it shoots out - and I'm sure my mods don't appreciate their regular soaking
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So just to catch up... I thought I had a problem and started a thread. Found out I was being a moron, and there was no problem.... Mentioned the only problem I have heard of and helped out all my great VU peeps that turned me onto the Crius with some information.... Which then turned them all off on the Crius.... And to make matters worse, wet vapes gave me a new tank when I told them I ruined it, but won't give you great peeps a new part because you have a known manufacturer defect.
That is really not how I saw this going....
That is really not how I saw this going....
It amazed me how cheap the Crowns are yet so well made. It's not a Rolex, but it's well made. It's not pennies, but you get a lot for the money. It's substantial.
When I get the Crius, I was a little turned off by the thinness of materials. However, it is light and I don't need it to be able to withstand being run over. It doesn't have to be thick.
The Crius design is great. Performs great. I really like it. And thin can flex and maybe leak more. Seems these days companies are used to the public testing their stuff for them. Ya, ceramic isn't going to cut it. Go ahead and use peek.
Could you imagine a Crius as well made and trouble free as a Crown? That would be a nice setup.
So like I said, I have 4 and it looks like they are all cracked. But I'm not even sure. Like hairline, can barely see it. I only have one that has a little chip. Of all the cracks you guys have posted pics of, mine is the smallest.
Apparently some report leaks. OBS seems to accept that. But there should not be a lot of "leaking" from there. Seeping maybe, but leaking?
Seems to me the seal between deck and vase would be a more likely suspect. The tank does not turn so easy dry. Put some juice in and it's all lubed up. Then it seems the tank turns way too easy. I don't know how robust that joint is. The one we were talking about.
No. The entire bottom assembly is press-fit together. Somebody tried to get one apart. Destroyed it.
I'll be contacting both Wetvapes (whom I do not blame for this) and OBS. If OBS is truly going to leave their customers with known defective product: My Crius will go back in the box and I'll just toss the thing in a corner--after which it'll eventually go to a landfill.
ETA: I tried the contact form at Wetvapes, but it choked. So I opened a support ticket. I don't expect Wetvapes to take the hit for OBS' poor product design/manufacturing, but I felt Wetvapes should be made aware that the problem isn't as inconsequential as OBS claims.
ETA2: I had a contact address at OBS, from previous correspondence. Sent him my comments, as well.
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Well I'm not ready to toss mine aside. We'll see how it goes. They have responded twice to customer feedback on the deck. And fast. I see peek insulators in the future. Probably a full. Crius V2. Probably beef up some stuff that needs it. If it is a good tank, people will buy it.
Seems to be the way these days. Put out a product and refine it as the problems show. The one I'm using right now works great. There is minor seepage around the base from somewhere. It's not my wick. It was easy. It doesn't flood or gurgle and I don't close the holes. So fix that and it would be perfect.
If the insulator does not last, I'm not sure what to think. My Sub tank mini is all but in the trash. It didn't wear out, I just moved on. My Crowns are still perfect, but I'm going to something better. The market moves fast, and we are always wanting the next best thing now. Companies are giving it to us.
Seems to be the way these days. Put out a product and refine it as the problems show. The one I'm using right now works great. There is minor seepage around the base from somewhere. It's not my wick. It was easy. It doesn't flood or gurgle and I don't close the holes. So fix that and it would be perfect.
If the insulator does not last, I'm not sure what to think. My Sub tank mini is all but in the trash. It didn't wear out, I just moved on. My Crowns are still perfect, but I'm going to something better. The market moves fast, and we are always wanting the next best thing now. Companies are giving it to us.
Hmmm... Known defective product. High energy. Super-heated liquid. What could possibly go wrong?
My eyes and the rest of me are too valuable to chance on such a thing. You, in particular, Powerman, surprise me. You claim your expertise is in energy. If true: You certainly understand how all this works. Does this really strike you as a wise gamble, considering the power involved and the proximity to sensitive organs?
It would seem that way.
I deal with energies on a daily basis that could kill us both 100 time over. Vaping isn't even close. My cell phone and flashlight have the same potential for harm.
I have 3 tanks with good insulators. One is suspect. Not bad, but questionable. The tank I'm using is performing flawlessly. The minor seepage I have is no more than what I had on my Crowns. The only time it has leaked my wick wasn't right and I didn't close the juice off. Since then, it's been fine, and I still forget to close the juice when filling from time to time.
Every company knows they will not sell product with problems. They will either deal with it, fix it, or go out of business. Everything is made in China. We have already said overwhelmingly we want cheap. There is a huge clone market. The market has said overwhelming we want even cheaper. Every single company has had issues with first runs. We can't get our hands on new fast enough. The market has given clear indications not perfect is acceptable. At least it is acceptable for a large enough segment of the market that it is worth it to companies to put product out the door.
OBS has a very good design. Fix the minor issues and it will be a home run. Then it will be duplicated by others. Tanks have become big business. RBAs for tanks are really just a band aid. I see more RTAs being offered and filling the gap between dripper like performance with a tank that has a useful build deck to go with more powerful mods.
The chances are high I will try the next new thing before my 3 good Crius tanks will wear out.
I have 3 tanks with good insulators. One is suspect. Not bad, but questionable. The tank I'm using is performing flawlessly. The minor seepage I have is no more than what I had on my Crowns. The only time it has leaked my wick wasn't right and I didn't close the juice off. Since then, it's been fine, and I still forget to close the juice when filling from time to time.
Every company knows they will not sell product with problems. They will either deal with it, fix it, or go out of business. Everything is made in China. We have already said overwhelmingly we want cheap. There is a huge clone market. The market has said overwhelming we want even cheaper. Every single company has had issues with first runs. We can't get our hands on new fast enough. The market has given clear indications not perfect is acceptable. At least it is acceptable for a large enough segment of the market that it is worth it to companies to put product out the door.
OBS has a very good design. Fix the minor issues and it will be a home run. Then it will be duplicated by others. Tanks have become big business. RBAs for tanks are really just a band aid. I see more RTAs being offered and filling the gap between dripper like performance with a tank that has a useful build deck to go with more powerful mods.
The chances are high I will try the next new thing before my 3 good Crius tanks will wear out.
You probably don't put your flashlight in your mouth. Or maybe you do?
Cell phone: Ok. But the vast majority of cell phones are made be reputable companies that, if they don't stand by their products as well as some of might like, generally at least address safety issues this significant.And cell phones, I would note, don't have quite the same potential for harm. These tanks are powered by batteries that have 20, 30A continuous ratings, with max ratings as high as 100A. I doubt my cell phone batteries will do that, and I know neither of the protected 18650s for my lights will.
That's demonstrably false. Because...
Microsoft set the trend long ago, and having been successful, it's only accelerated. Now even products with known safety issues are "ok," as long as they have the bling and they're cheap enough, I guess.
For you, and some others, maybe. Not for me.
But I can see I'm tilting at windmills. Perhaps there's little incentive for OBS to take care of their customers. There are enough like you to more than offset the loss of business from people like me.
However: This issue, plus some others I've seen posted, here on VU, have helped me select the perfect signature for this forum.
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1 amp can kill you. That's most USB chargers. A 20A rating means it is built to do that. If a cell phone battery exceeds it's 5A limit, that is still bad.
Here's the deal.... Vaping is bad for you. It is. You know it. You willingly trust companies from China that have demonstrated they do shady stuff. Have you tested your gear for lead? Have you tested your gear for PCBs? Do you know for a fact there is no asbestos in pre made cotton coils? Do you know your juice is sterile? Do you know if your American made juice marketed as food grade didn't originate from a drum from China? You don't know any of that. You blindly trust. If you are concerned about your health and safety, you should throw all your vaping gear in the trash and stick to regular air. It doesn't matter if it is better than smoking.... Vaping is not better than not vaping and never ever will be.
I have been vaping less than a year. There is ample information out there... Mountains actually... That this is a very fast moving industry and first runs have problems. You have enough information to determine that no V1 product will be perfect. And that also includes possible safety issues. You are in charge of your money. Plenty of information to make a decision. OBS, nor I, have taken anything from you. You willingly gave despite plenty of evidence that V1 products should be avoided if the highest quality and safety are your primary concerns. And if safety is your primary concern, I already covered that.
It is what it is. Step back from the microscope. Big picture, this is standard vaping business. As the consumer, you have ultimate control over your purchases. And you have plenty of info to make ones right for you and your needs.
Here's the deal.... Vaping is bad for you. It is. You know it. You willingly trust companies from China that have demonstrated they do shady stuff. Have you tested your gear for lead? Have you tested your gear for PCBs? Do you know for a fact there is no asbestos in pre made cotton coils? Do you know your juice is sterile? Do you know if your American made juice marketed as food grade didn't originate from a drum from China? You don't know any of that. You blindly trust. If you are concerned about your health and safety, you should throw all your vaping gear in the trash and stick to regular air. It doesn't matter if it is better than smoking.... Vaping is not better than not vaping and never ever will be.
I have been vaping less than a year. There is ample information out there... Mountains actually... That this is a very fast moving industry and first runs have problems. You have enough information to determine that no V1 product will be perfect. And that also includes possible safety issues. You are in charge of your money. Plenty of information to make a decision. OBS, nor I, have taken anything from you. You willingly gave despite plenty of evidence that V1 products should be avoided if the highest quality and safety are your primary concerns. And if safety is your primary concern, I already covered that.
It is what it is. Step back from the microscope. Big picture, this is standard vaping business. As the consumer, you have ultimate control over your purchases. And you have plenty of info to make ones right for you and your needs.
There will be a film above the AFC ring. No big deal. Sometimes, if you go through a lot of coils, you could just get a bad ring. Tank is fine. Coil just didn't seal. It happens. For the most, my Crowns have been very trouble free. Very minor file from time to time. It's to be expected. Overall, the one Crius I'm using isn't bad. Not leaking. A minor film from time to time. A little more than Crown, but not unreasonable. Not a mess. And no, I definitely don't like mess. I'm pretty sensitive to sticky dirty stuff. Can't stand juice mess. So I'm not one to just blow that off. Not a germaphobe or clean freak, but sticky hands kinda freak me out. Minor OCD.
That argument is disingenuous. We're not talking about electrocution, here. We're talking about the application of power resulting in violent reactions with devices.
Untrue. In fact: The point of the entire debate we're having. Unless you're referring to Chinese companies, in general. And even that's not a given. There are several Chinese manufacturers of flashlights of reasonable quality that also stand behind their products.
I don't know about throwing it all into the trash (well, except the Crius, perhaps), but I have been pondering this very question, this morning.
Unfortunately, I have about $100 worth of Christmas vape gear and juice en route. And, yeah, right now I am kind of thinking that may be unfortunate. But I don't want to be hasty. Maybe it's just my disappointment in one manufacturer. Don't want to throw the baby out with the bathwater, as it were.
Demonstrably false. OBS has sold me a defective product and word has it they have no intention of making me whole.
Well, I have more today than I had yesterday, at this time. Would that I'd had this information a month ago: We wouldn't be conducting this exchange.
No time to split quotes.
Fair enough, but again, we are dealing with unregulated products from an unregulated country. If safety was key, we would have all been using protected batteries. But we rely on the mod to protect. We can slice it really thin.
China can produce whatever quality we want to pay for. Not every company is shady. But the way things are manufactured today, all bets are off. There is no way for me as a consumer to know everything about a part from start to finish in another country. I can't even know on stuff produced in mine.
If you want to get into a defective product, then you have to prove that. There is a thread on another forum that has been going for quite some time. It has been discussed. They use ceramic for various reasons. But as a whole, it's being found peek is the preferred material for our application. Many companies have had many insulator breakdown problems. They don't last. To the point that nobody should buy anything that does not have peek insulators. And even those could fail.
Did you research Crius insulators? Did you know they had thin ceramic ones? Did you know they don't last? Did you buy it anyway?
As far as "word has it"... Have you searched for the thread I've mentioned? It's not hard to find. Pages and pages of vendors replacing bases. OBS has acknowledged the problem. They say they have fixed it. Vendors are still replacing. I'm not sure why Devil got the reply he did. I would press the issue myself. But so far, it has been addressed and no official F' you has been issued from OBS. You are ranting on a company not standing behind a product based on a couple things on the Web. Have you contacted your vendor for a replacement?
The tank hasn't even been out for 6 months has it? In that time they are already on deck V3. All due to customer feedback. They have acknowledged the problem. They have replaced parts. They seem more than responsive to customer feedback and complaints.
I actually tried to find protected 18650s that could satisfy the current requirements. No such animal. Near as I could tell, anyway. That's one reason I look at mech mods and shudder.
"No" to all. TBH: If I had known that they were using inferior materials I would have passed.
We're not talking about vendors. I said at the start I'm not putting this on Wetvapes. I filed a complaint with them, but did not ask them to replace the base. If they volunteer: I may well decline. This is not Wetvapes' fault.
(But they'll at least get brownie points for offering. [They won't lose any for not offering.])
I treat my vendors as partners. Many, many years ago, back when I was buying tens-of-thousands of dollars in parts for production runs I had a manufacturer think they could stiff my vendor and I by trying to raise the price on a proprietary part. I re-designed the product to eliminate the part. Then called back every vendor and had them re-quote all non-proprietary parts from that manufacturer with parts from other manufacturers, and told them never to quote parts from that manufacturer ever again.
Cite, please? All I've seen was they've "acknowledged" it.
Do you know:
- Whether the replacements contain the same sub-standard material as the originals?
- Whether the replacements will eventually start failing in the same manner, if not?
It has not been addressed, but acknowledged. I'm "ranting on" the results of the feedback via Wetvapes, yes. But I also reviewed the thread at the other site, and didn't see any information that would lead me to believe that was inaccurate. Lastly: I have not yet condemned OBS. Every statement has been conditional, based on what they ultimately do, or do not do.
OBS has replaced defective decks? Cite, please?
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I am going back to my vendor today with additional information on this in hope they will replace my two. I will update once I get this sorted out. I feel that even if OBS states the tank will still work it's a known issue and anyone who brings it up as a problem or concern should get theirs replaced no questions
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Update: Just spoke with my vendor and they are replacing both of my decks now. That's great news. They are out is stock so once they get back in stock they will send them out. I feel much better now 
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I had heard that Wet Vapes had been very good about this - great vendor. CVapor also has always stood by me (I had a bad Istick 40W that they also replaced), but unfortunately I have to wait for it to ship from China!Update: Just spoke with my vendor and they are replacing both of my decks now. That's great news. They are out is stock so once they get back in stock they will send them out. I feel much better now
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I hope OBS has fixed whatever issue they where having that was causing this to happen. It's great that they are replacing the decks for people and I will have to inspect my wifes tonight in order to make sure her's isn't having any problems with it. If they end up releasing a deck with a different insulator on it than ceramic I will just buy two of those for our Crius tanks.
I have been very happy with how easy it is to build on these and the flavor is fantastic.
I have been very happy with how easy it is to build on these and the flavor is fantastic.
Then you know how it works. Your contact is Wet Vapes. They give you new stuff. OBS credits them. If they don't credit them, they stop ordering. Wet Vapes isn't loosing money. Standard retail markup is 100%. Not only for profit, but for overhead. And returns are overhead. Wholesale these probably are 10-15. And unit production is probably 5. Returns and defects have already been paid for.
Seriously, you are asking me for a cite? For real? Where is your cite for defect? Where is your cite for you stating they don't stand behind their products? Come on Jim.
An email was posted from OBS in very broken translated English. It was in the thread I have referenced. Most do not deal with OBS, they deal with vendor. Those that have dealt with OBS said you need to use Google translate and translate it twice. English to Chinese and back to English to see if it is what you meant. How about you get to the bottom of this for us and contact OBS and see what they say.
I've read the whole thread on the other forum. I'm not going to do it for you. Read it, draw your own conclusion. I already have. My tanks are fine. I'll continue to inspect. I expect a V2 to come out with peek insulators. I'm more concerned with the o-ring at the rotating joint. That isn't going to last long term and it will fail eventually causing leaks. They need to make it accessible for replacement. Other than that, I'll keep vaping on my cheap disposable V1 Crius until something better comes out. So probably a month or two.
Srsly
Post #43 in this thread. Admitted hearsay, but it seems unlikely either Wetvapes or TVD would be making it up.
But you did make an excellent point, here:
So I'll wait to see what Wetvapes does.
ETA: Gave 'em a call. Talked to a very pleasant young lady. They have my helpdesk tickets. They're aware of the issue and "trying to figure out how to deal with it." As one might imagine: Sticky problem to have to deal with--esp. at this particular time of the year.
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I am glad to report that wet vapes is taking care of both of my units. Replacing both bases with the velocity style since the other versions are no longer in production.
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I'm not sure actually. I didn't inspect it prior to use. I only heard of this once people started talking about it at which time I had already had three solid heavy weeks of use with it.
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Most reports are that they arrived that way from the factory, as did mine.
OK, used a magnifying glass and inspected mine and my wifes Crius. Mine does have a very small crack on it at the tip and I cannot find any cracks on my wifes. Doesn't seem to be affecting anything so I will leave it the way it is and use it.
It comes that way on some of the tanks. It becomes cracked as a consequence of production when the base is press fit together. Not all tanks have cracked insulators. My SS tank was perfect. When the Crius is wicked just so, one shouldn't experience any leaking. It can 'sweat' somewhat through the bottom seam if it isn't wicked well even on a perfect tank. OBS has acknowledged fixing the problem.
(I was a participant in that lengthy thread on the other forum)... I'm not going to write a book here. I'm a bit tired of the BS (and hysteria) that I've witnessed along the way, but I digress...
Here's part of one of my posts cut from the Crius thread on the other forum... (Highlights are my own)
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"I'll go out on a limb... (knowing a lot is lost in the language translation). ...the OBS response to (WetVapes) query about this issue...
"1, this ceramic material is more evirenment than others , but it is friable.
2, the insulator is always to be cracked while producing , but it won't effect its works and will not leek.
3, we have fixed this problem already, the cracked number will be less , but still exist."
The problem they (OBS) are talking about is leaking... NOT a cracked insulator. They must know that a cracked insulator isn't desirable. They're saying the insulator becoming cracked is (often) incidental to production. They know having it that way isn't desirable. They say there'll be less of them made that way. They saying it's because of the production process that it's happening. They're saying it will still exist to some extent, but they've fixed the problem. - Leaking - they'll crack less insulators going forward but it'll still happen.
That's how I see it. The insulator on my tank is fine. I know a lot of folks here have been up in arms about the cracked ceramic (or whatever it is). I don't think that was the main issue that OBS was addressing. They were acknowledging WHY it is that way."
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- I haven't read through this whole thread. I skimmed it. This post from me is just 'random' help or advice... This tank doesn't leak badly and if yours does you should have it replaced (AmandaD ?)
- The cracked (electrical) insulator isn't a gasket. It still functions as it should.
- WetVapes is bending over backwards helping their customers. If your tank has a cracked insulator, and is truly leaking (as opposed to some condensation through the AFC from chain-vaping) - they will replace your tank if you send them a photo as proof.
- For the most part, even with a cracked insulator - which many/most tanks don't have - even with a cracked insulator the Crius shouldn't leak. It's a fine tank !!! It's not particularly expensive. Yes the Crown (for example) is of a better build quality, but the Crown is a different breed of tank. The Crius has a terrific feature set and if I were to have kept one tank this would've been it.
and to the hysterical one... do you know who you are?
Put it on a regulated mod. Better yet; Maybe it's not the product for you. Good luck finding whatever might be and stop being such an alarmist. You're in charge of your own life. Good thing you're not in Government (Oops, maybe you are, but I hope not).This is a mass-produced product folks! It's not a high-end $$$ product. It is what it is. OBS has been very responsive in its manufacture. Certainly they'll continue to refine and improve it or replace it with something better.
Fwiw, I'm a bit played. Any errors of omission or commission are entirely inadvertent and my own fault,
Just to close... as I've sold all my tanks in favor of RDA's... and I won't be participating in this thread any further as I no longer own a Crius... Hope some of you will enjoy the Crius until the next latest & greatest replaces it in your hearts & minds.
Seeing that big post made me thinking.
How could cracks in the insulator cause leaks??
and even if it is cracked.. provided it is still all there..shouldn'tt still function properly?
NOW i AM BEING DEAD SERIOUS WITH MY QUESTIONS
so if you feel that the insulator being cracked causes leaks and/or stops it from insulating, please explain why
How could cracks in the insulator cause leaks??
and even if it is cracked.. provided it is still all there..shouldn'tt still function properly?
NOW i AM BEING DEAD SERIOUS WITH MY QUESTIONS
so if you feel that the insulator being cracked causes leaks and/or stops it from insulating, please explain why
