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Ejuice Mafia

ej1024

VU Donator
Diamond Contributor
Member For 4 Years
Bcp
Is my favorite of them all
Waiting for another 10 bucks 120 right now..


Vape On
 

fq06

Gold Contributor
Member For 4 Years
i ordered 3 flavors,, 2 with 3mg Nic and 1 with 0 Nic,,, i got 1 with 3mg,, 1 with 18mg and 1 without a label,, so i have no idea what the mg level is. i took a pic and emailed it to them...6am Friday....still no response in the email.

i didn't mind the wait,, because it was clearly posted.

They must have someone new packaging or something, they can't screw up that often, correct it out of their pocket and stay in business.

I called them at their 714 number on the contact page, got a vm and spoke for 30 seconds describing issue and dude picked up. Said he would send the order out correctly.

Try call them on Monday.
 

fq06

Gold Contributor
Member For 4 Years
Got my replacement order in, all smell fantastic... only tried the strawberry milk in my crown so far. May need to get the dripper out to try the others ;)

The strawberry milk is iust as good as a premium $12/15ml strawberry milk juice I love. A real sweet, milky vape... not a waxy chemically taste. Guessing this was not just mixed but if it was and it gets better with time... I'm in love :D
 

freemind

Gold Contributor
Member For 4 Years
Member For 3 Years
I'm going to put this here.

Over in the vape mail thread, I talked about my last order with EJM. They totally fucked it up. I was missing 360 mils of juice I paid for (half the order).

Called them and talked to one of the guys. He apologized profusely, and offered to make it right by getting my juice (and some extra) sent out to me 2 day.

That order should have been here Friday 3-18-16. It's Monday, and my order STILL hadn't arrived. I called them tonight and never got an answer, but got voicemail.
Let a message to the effect that I STILL have no received what I have paid for, ANOTHER week later, and if they don't give me the tracking number where my order IS, I'm calling my CC company tomorrow and disputing charges.
2 minutes later I got a confirmation about my old order number, which HAS NOT been even sent out yet.

The first time, I let it go as a fuck up. Shit happens. I'm fucking livid at this point. These fucking assholes can't pick up the phone, can't fix the fuck up the first time, and they think that sending a replacement a fucking WEEK after it was supposed to be sent "fixes" this?

Nope, I guess they can't own their fuck ups.
 

Deucesjack

VU Donator
Platinum Contributor
Member For 4 Years
ECF Refugee
I'm going to put this here.

Over in the vape mail thread, I talked about my last order with EJM. They totally fucked it up. I was missing 360 mils of juice I paid for (half the order).

Called them and talked to one of the guys. He apologized profusely, and offered to make it right by getting my juice (and some extra) sent out to me 2 day.

That order should have been here Friday 3-18-16. It's Monday, and my order STILL hadn't arrived. I called them tonight and never got an answer, but got voicemail.
Let a message to the effect that I STILL have no received what I have paid for, ANOTHER week later, and if they don't give me the tracking number where my order IS, I'm calling my CC company tomorrow and disputing charges.
2 minutes later I got a confirmation about my old order number, which HAS NOT been even sent out yet.

The first time, I let it go as a fuck up. Shit happens. I'm fucking livid at this point. These fucking assholes can't pick up the phone, can't fix the fuck up the first time, and they think that sending a replacement a fucking WEEK after it was supposed to be sent "fixes" this?

Nope, I guess they can't own their fuck ups.
It really is a shame that they can't get their act together. While I never had a problem the 2x I ordered it really bothers me that this keeps happening to others. They do make very good affordable juice.

Sent from my SAMSUNG-SM-N915A using Tapatalk
 

Mythical_OD

Gold Contributor
Member For 4 Years
Sucks dude. EJM juice is really good, but hell, Im glad I bought it second hand from a member here. Got my shit quick and no problem.

Shit like this seems to be an all too often recurring theme in the vape industry. Ive had a lot of different hobbies and shit, and order a lot of stuff online, and Ive never come across worse customer service and processing/ship times than in the vape industry. Fuckers not replying to emails, ignoring complaints, deleting or modifying negative reviews, taking a week plus to ship something out, blaming everything on being "swamped", false advertising and just flat out lies...all of that seems to be standard practice within vape companies. Its pathetic. They need to get their shit together. Ive sent emails to a dozen companies asking questions about something relatively important and making it clear that Im either having a problem with a product I bought and paid for, or I want more info before I make a purchase, and not a fucking one has replied, sometimes after 2 or 3 emails. Fuck em.

Im half tempted to start my own company and just shit all over all the other ones in every aspect.

That said, there are some great companies with great people behind the scenes who do whatever they can to make the customer happy. Lightning Vapes has been by far the best in my experiences. Havent had better customer service than LV has given me.
 

freemind

Gold Contributor
Member For 4 Years
Member For 3 Years
I know shit happens. I know most vape employees are making bottom dollar wages.

That they fucked up, it doesn't piss me off too bad. That they didn't FIX the fuck up and make it ANY kind of priority, makes me LIVID. They couldn't be bothered to answer their god damn phone, but when threatened with a CC dispute, they can get an e-mail out at lightning speed.
 

fq06

Gold Contributor
Member For 4 Years
Delayed post... looks like you have an order on it's way... disregard

The guy I spoke with said he was taking over the sevice/returns for ejm. Maybe he's up to his neck in past issues? Probably not but it sounds like you ordered around the time I did and my order was wrong. Hopefully they can get their shit straight because the juice is pretty good.

Try calling a little after 9:00 pst, that's when I caught them on the phone and when their day is just starting.
 

freemind

Gold Contributor
Member For 4 Years
Member For 3 Years
I don't know what their issue is, and don't really care. The fact is, these guys are fucking up. And when I called them about it to fix it, I was under the impression it was fixed. Then they just fucking spaced and blew it off.

HALF my order was missing. How dumb does one have to be, when you can't count to fucking 6?

Unless they REALLY make this right, I don't think I'll ever order from them again. A fucking apology would be worth something, which I didn't get. Totally inexcusable.
 

freemind

Gold Contributor
Member For 4 Years
Member For 3 Years
Update:
I received four bottles of juice today. ALL are unmarked and are blueberry candy. Not what I had ordered and had yet to receive. I was missing 240 mils of blueberry doughnut and a bottle of strawberry doughnut milk.

I got 4 bottles of blueberry candy. Not what I ordered, and they LEAKED in the fucking package again.

I just filed a dispute with the CC company. I WILL NOT order there again. Period. These assholes are a bunch of fucking clowns. I don't know who is running the show over there, but they need taken behind the woodshed and beaten with a rubber hose.

Ejuicemafia can eat a bag of dicks and wash it down with shit flavored juice. Off my list of vendors for sure.
 

fq06

Gold Contributor
Member For 4 Years
Wow.

One of my bottles leaked a little... well a little from a 15ml bottle would have been most of the bottle but you dont miss it too much in a 120ml bottle.

Someone simply did not screw the top on tight and that seems to be a common trend. How do you not get righty tighty, it's not complicated.

Their juices are pretty good but it's just not worth it if they can't get the right flavors out to you.

Hope you like blueberry candy ;)
 

freemind

Gold Contributor
Member For 4 Years
Member For 3 Years
Actually, I don't like blueberry candy. I don't suppose I'll be lucky enough to get someone with 4 bottles of blueberry doughnut that wants to trade either.

I just don't get it with these fucking clowns. What the fuck is so hard about this? Can't screw caps on tight, can't get orders right, can't even send the right god damn juice. How the fuck are they still in business?

Oh well, they can eat the last order. Fuck them.
 

ej1024

VU Donator
Diamond Contributor
Member For 4 Years
What the FUCK is going on with EJM?
My past orders came with no problem at all..
EJM is based in Arizona, but CS phone number is ORANGE COUNTY CA... 714??? what the fuck is going on?
Don't buy from this guys for now, until they fix their SHIT... I remember freemind said the owners are splitting the company?? Maybe that's what's causing all this shit!! Too bad they have good cheap juice


Vape On
 

freemind

Gold Contributor
Member For 4 Years
Member For 3 Years
What the FUCK is going on with EJM?
My past orders came with no problem at all..
EJM is based in Arizona, but CS phone number is ORANGE COUNTY CA... 714??? what the fuck is going on?
Don't buy from this guys for now, until they fix their SHIT... I remember freemind said the owners are splitting the company?? Maybe that's what's causing all this shit!! Too bad they have good cheap juice


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Um no. EJM is in Huntington beach Cali. The Arizona shop is iDrip.

Fuck BOTH those companies.
 

ej1024

VU Donator
Diamond Contributor
Member For 4 Years
Um no. EJM is in Huntington beach Cali. The Arizona shop is iDrip.

Fuck BOTH those companies.
That's not what I was told bro.. I called idrip cuz they offer pick up option, they said they are HB CALI, they said EJM is Arizona and they are sister company!! So obviously the splitting is causing al this shit!!! Wow!!!
Yeah fuck them!!!
Ur first orders from EJM came ok right?


Vape On
 

freemind

Gold Contributor
Member For 4 Years
Member For 3 Years
My shipping label was originated in HB cali. This was an order from EJM. Guy on the phone that told me the "story" of the split, said EJM moved to cali. iDrip stayed in Arizona.

So if iDrip is out of Cali, then they ARE the same company run by the SAME people.
 

freemind

Gold Contributor
Member For 4 Years
Member For 3 Years
And for clarity, according to EJM the spilt happened long before this. It happened before they got to Cali.

Edit, yes the first two came fine.
 

Mythical_OD

Gold Contributor
Member For 4 Years
Update:
I received four bottles of juice today. ALL are unmarked and are blueberry candy. Not what I had ordered and had yet to receive. I was missing 240 mils of blueberry doughnut and a bottle of strawberry doughnut milk.

I got 4 bottles of blueberry candy. Not what I ordered, and they LEAKED in the fucking package again.

I just filed a dispute with the CC company. I WILL NOT order there again. Period. These assholes are a bunch of fucking clowns. I don't know who is running the show over there, but they need taken behind the woodshed and beaten with a rubber hose.

Ejuicemafia can eat a bag of dicks and wash it down with shit flavored juice. Off my list of vendors for sure.

Lmao, tough break man. It seems almost impossible that they could fuck up THAT bad twice. Who is filling these orders over there? Do they just have an epileptic blind guy throwing shit around in a room full of open boxes and whatever lands in your box is what you get? Craziness.

Its a shame too, because the juice is actually really good. But given all the issues everyone seems to have Ill never order from them
 

fq06

Gold Contributor
Member For 4 Years
I'm not a blueberry vaper but the error blueberry custard that they sent has steeped well and is very good ironically.

Didn't work out bad for me, came up on 240 ml of a juice I wouldn't have ordered but turned out pretty good.

I don't order from places that have 100 wonderful flavors on the menu, that place scared me when I got into the menu :eek:
 
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Mythical_OD

Gold Contributor
Member For 4 Years
I got the Blueberry Custard Cream off someone here and its really good. One of my favorite blueberries or custards to date, and Ive tried a couple dozen of each easy. They have good juice, but with all their fucked up processing and shipping Ill never order from them direct.
 

fq06

Gold Contributor
Member For 4 Years
I know right... a little can leak out of a random selection at that price lol
 

Mythical_OD

Gold Contributor
Member For 4 Years
Yea, but what if you get an order full of stuff that you hate? Theres more risk than at a casino when fucking with EJM lol
 

fq06

Gold Contributor
Member For 4 Years
True, you wouldn't want to order 3 and get 1 or 2 randoms... but order 1 and get one to three randoms, maybe not bad odds? :D
 

Mythical_OD

Gold Contributor
Member For 4 Years
Hmm, I might get a couple for that price. Maybe, possibly. I dont know if its even worth it at THAT price. Gonna think about it lol
 

ej1024

VU Donator
Diamond Contributor
Member For 4 Years
Everything on their site is on sale even the premium juices on sale... Goodluck with that


VAPE IT
 

Selkie

Member For 2 Years
Member For 1 Year
Update:
I received four bottles of juice today. ALL are unmarked and are blueberry candy. Not what I had ordered and had yet to receive. I was missing 240 mils of blueberry doughnut and a bottle of strawberry doughnut milk.

I got 4 bottles of blueberry candy. Not what I ordered, and they LEAKED in the fucking package again.

I just filed a dispute with the CC company. I WILL NOT order there again. Period. These assholes are a bunch of fucking clowns. I don't know who is running the show over there, but they need taken behind the woodshed and beaten with a rubber hose.

Ejuicemafia can eat a bag of dicks and wash it down with shit flavored juice. Off my list of vendors for sure.

In today's market none can afford to get this kind of constant bad vibes from customers. I find it weird to move to Orange County it's not exactly cheap to run a business there. I'll take your word and put them on my no list . Thanks
 

freemind

Gold Contributor
Member For 4 Years
Member For 3 Years
In today's market none can afford to get this kind of constant bad vibes from customers. I find it weird to move to Orange County it's not exactly cheap to run a business there. I'll take your word and put them on my no list . Thanks
They have used several different names by now. I don't know IF these clowns are still in business or not.

That had two shops. One in Arizona, and one if Cali. Same snake, two different heads.
 

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