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Cloudmaker Whiteout dna and sx...... issues?

f1r3b1rd

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Im with you on reddit, the site is a clusterfuck for me.
But I didn't see anything on shipping yet.
But the Ian guy just posted some crap about DNA screen btmp

Why am I not shocked that the guy who gave the company the biggest part of the black eye and reason for skepticism has nothing better to do that post shit about dma themes for a mod that no one has yet...
I can see the superfans being all about it. But they've pissed off and fucked over more people than they have superfans.
Maybe im wrong to look at it that way, but, fuck....
 

BadLuckAndTrouble

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Im with you on reddit, the site is a clusterfuck for me.
But I didn't see anything on shipping yet.
But the Ian guy just posted some crap about DNA screen btmp

Why am I not shocked that the guy who gave the company the biggest part of the black eye and reason for skepticism has nothing better to do that post shit about dma themes for a mod that no one has yet...
I can see the superfans being all about it. But they've pissed off and fucked over more people than they have superfans.
Maybe im wrong to look at it that way, but, fuck....

Lol. Im glad Im not the only person that reddit is a fucking rat maze for.
It literally took me days to figure out how to find the classifieds and search a specific "subreddit" which is basically just a link on a page full of links to my inexperienced reddit eyes lol.
 

f1r3b1rd

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Lol. Im glad Im not the only person that reddit is a fucking rat maze for.
It literally took me days to figure out how to find the classifieds and search a specific "subreddit" which is basically just a link on a page full of links to my inexperienced reddit eyes lol.
Lol. I felt like a blind man in a bra shop
 

Robert B

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Lol, new people to reddit get confused easily, but once you've been on for a while, the way it functions make sense. There's a lot of things you can do on it that you can't do on a forum like this. In a way it's sort of an open source forum to allow people to write external search and sort functions for example.
 

MrScaryZ

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Im with you on reddit, the site is a clusterfuck for me.
But I didn't see anything on shipping yet.
But the Ian guy just posted some crap about DNA screen btmp

Why am I not shocked that the guy who gave the company the biggest part of the black eye and reason for skepticism has nothing better to do that post shit about dma themes for a mod that no one has yet...
I can see the superfans being all about it. But they've pissed off and fucked over more people than they have superfans.
Maybe im wrong to look at it that way, but, fuck....
I fear for your vape sanity my friend .. Here is Doctors Scary's recommendation.. No longer do pre-orders and more importantly
"Surf with the Alien"
 

BadLuckAndTrouble

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Lol, new people to reddit get confused easily, but once you've been on for a while, the way it functions make sense. There's a lot of things you can do on it that you can't do on a forum like this. In a way it's sort of an open source forum to allow people to write external search and sort functions for example.

I can work a PS3, cell phone, a Mod, and a Surface Pro3. That is about the extent of my technilogical prowess lol.

So I truthfully have no idea what those features actually are lol. Im sure that once you become familiar with it that it is a very navigable and user friendly forum (is reddit considered a forum?)

Small steps for me lol, I really like that it has about every thing you could ever need info wise on just about every subject if you can find the right "area".
 

f1r3b1rd

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I fear for your vape sanity my friend .. Here is Doctors Scary's recommendation.. No longer do pre-orders and more importantly
"Surf with the Alien"
Hahahahah!!!!!
 

f1r3b1rd

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Reddit is down for maintenance...wtf ?!
 

f1r3b1rd

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Robert B

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I can work a PS3, cell phone, a Mod, and a Surface Pro3. That is about the extent of my technilogical prowess lol.

So I truthfully have no idea what those features actually are lol. Im sure that once you become familiar with it that it is a very navigable and user friendly forum (is reddit considered a forum?)

Small steps for me lol, I really like that it has about every thing you could ever need info wise on just about every subject if you can find the right "area".
36 million user accts. 9300 current active subs (unique forums), over 800,000 since it started., 7.8 billion monthly pageviews, 209 countries represented.etc... /r/electronic_cigarette has over 100,000 subscriptions, and thats one of a few dozen vape forums.
 

f1r3b1rd

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Holy crap! that company is a MINT
 

BadLuckAndTrouble

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36 million user accts. 9300 current active subs (unique forums), over 800,000 since it started., 7.8 billion monthly pageviews, 209 countries represented.etc... /r/electronic_cigarette has over 100,000 subscriptions, and thats one of a few dozen vape forums.

Damn lol. Intense.

Maybe I should sign up, is there any benefit to membership besides posting? I dont post there.

I get a little confused in the way replies are structured, Ill start reading as it narrows inward, and then those comments will end and it will be someone talking about a post 17 before the one I just read lol.
 

Robert B

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You dont need an acct. you can lurk and still see everything, you just cant post or reply. Makes it easier if you create an acct though, then you can save your subscriptions. I have subscrips for a few vape related subs, science, finance, oldschoolcool photos, history, books, music, gadgets..etc...
 

f1r3b1rd

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From cloudmaker
Jeremy here - thanks for the question. I'm just about wrapped up over here, so I will be able to place more focus on Reddit and the community shortly - but I've been in the factory for the past couple of days trying to get units out the door.

The units are pending customs clearance, because the FAA has strict guidelines on LiPo batteries, but it shouldn't affect the schedule at all. Once the green light on the batteries is given, they get flown over to our AZ warehouse.

Expect a few more detailed posts to follow suit, but this is the scheme of things right now! Happy to answer any follow-up questions.
 

Mattp169

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lol
so the units that were suppose to leave china on Monday are still waiting customs clearance? and its like wednesday now in china
 

f1r3b1rd

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lol
so the units that were suppose to leave china on Monday are still waiting customs clearance? and its like wednesday now in china
Right! And they are going to the warehouse in Arizona instead of San Francisco.
-albeit perhaps im being douchey again there; but,......
-edit; someone on reddit verified they did move facilities to AZ, I think I di remember that being mentioned in a video.
 
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Wingsfan0310

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Right! And they are going to the warehouse in Arizona instead of San Francisco.
-albeit perhaps im being douchey again there; but,......

This time of year I'd rather go to AZ than San Fran as well lol (as long as it isn't Flagstaff). I lived in AZ for a few years. All joking aside, I hope this comes to a conclusion soon for all that are waiting!

Cheers,
Steve
 

f1r3b1rd

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This time of year I'd rather go to AZ than San Fran as well lol (as long as it isn't Flagstaff). I lived in AZ for a few years. All joking aside, I hope this comes to a conclusion soon for all that are waiting!

Cheers,
Steve
Hahah!!! I did as well. I lived in Tucson for two years after Katrina blew me away.
 

Wingsfan0310

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Hahah!!! I did as well. I lived in Tucson for two years after Katrina blew me away.
I was in Mesa. That Phoenix metro area is quite crowded now. I hear it's pretty nice down in Tucson area, especially by the Santa Catalina mountains. Where I really liked it was Sedona, very nice, not crowded, and the temperature was just a bit cooled than the oven of Mesa in the summer.

Cheers,
Steve
 

f1r3b1rd

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I was in Mesa. That Phoenix metro area is quite crowded now. I hear it's pretty nice down in Tucson area, especially by the Santa Catalina mountains. Where I really liked it was Sedona, very nice, not crowded, and the temperature was just a bit cooled than the oven of Mesa in the summer.

Cheers,
Steve
My company had an office In phoenix, that city was like a mini houston-concrete jungle. Lol
Tucson was gorgeous! I had a condo in the foothills around Mt. Lemon, I loved it out there. But had to come home, being 5 hours away from any source of fresh seafood and salty air just got to be too much.
 

Robert B

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These could be sitting in customs for quite some time. Jaybo had a large batch of mods sitting in LA customs for close to two weeks, those had no batteries, and wasn't during the busiest time of the year... Jeremy seems unclear. If they are already in the US sitting in customs, then they have obviously cleared the FAA hurdles. Is there some sort of pre-customs thing in China before getting on board a plane headed for the US? The units are either in the US or they're not.

am I missing something?
 

Mattp169

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yeah they could be in LA waiting to get clearance to get flown to AZ
if thats the case just send them ground it be easier
 

Robert B

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yeah they could be in LA waiting to get clearance to get flown to AZ
if thats the case just send them ground it be easier
If that is the case, then they have already been on board an aircraft and must have cleared any FAA hurdles from China to LA, one would surmise. I know there are a lot of air cargo flights direct from China to Sky Harbor airport in Phoenix where there is a large US customs facility.

I don't understand why he can't be clear about anything. How hard would it be to say "yes, they left China on monday, and are sitting at customs in LA awaiting release as we speak". Do lipo batteries have to be cleared by the FAA after every stop over? I don't know, just not clear what he actually means, and I hate it when people can't give you a straight answer to a simple question. Like some of the teachers my kids have. Ask a question and you get this long drawn out meaningless answer. It's like "just answer my fucking question damn it"
 

f1r3b1rd

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Well, im at a point where the vagueness and lack of actual information is pissing me off as much as thinking I got ripped off. Is it that difficult to just tell a bunch of people that gave you money what the fuck is going on.
 

Wingsfan0310

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Nice, I hope it all goes well. If they don't go out to people until next Tuesday, I think it won't get to some of you until after Christmas. I'm sure as long as it goes out, it will be a welcome relief, no matter if it's the day before or a few days after. Hope you get it before though, it will be a nice gift!

Cheers,
Steve
 

f1r3b1rd

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Nice, I hope it all goes well. If they don't go out to people until next Tuesday, I think it won't get to some of you until after Christmas. I'm sure as long as it goes out, it will be a welcome relief, no matter if it's the day before or a few days after. Hope you get it before though, it will be a nice gift!

Cheers,
Steve
I know, right?!
Something knew for me to pls with in escribe. Lol
 

Wingsfan0310

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From reading that, it's hard to tell if they are still in China awaiting customs clearance. If they are in California waiting to be released from customs or if they flew direct to AZ awaiting customs. How hard is it to get a straight answer from those guys lol.

Cheers,
Steve
 

Mattp169

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actually if yol read carefully
they are STILL IN CHINA
being labeled properly and so forth so they can clear china exit customs, then will be passe dto dhl, who will then give CMT a trackjing number
and then they will go to USA
and have to clear customs again
 

f1r3b1rd

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From reading that, it's hard to tell if they are still in China awaiting customs clearance. If they are in California waiting to be released from customs or if they flew direct to AZ awaiting customs. How hard is it to get a straight answer from those guys lol.

Cheers,
Steve
from what I got out the deal was, they were waiting for 'exit china customs' because of the size of the shipment, then flying via DHL direct to phoenix. After that through USA customs, them to the USA warehouse. Then to us.

For whatever reason, I'm believing that one. I've done alot of international business, but nit international shipping. Still, it makes sense to me.
 

Wingsfan0310

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from what I got out the deal was, they were waiting for 'exit china customs' because of the size of the shipment, then flying via DHL direct to phoenix. After that through USA customs, them to the USA warehouse. Then to us.

For whatever reason, I'm believing that one. I've done alot of international business, but nit international shipping. Still, it makes sense to me.
That's what I got out of it too. My post was being a little sarcastic since it seemed like it took a few attempts before that came out. Seemed like a bit of a tap dance there. Maybe I'm being to tough on them, I don't think so, but maybe lol

Cheers,
Steve
 

f1r3b1rd

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That's what I got out of it too. My post was being a little sarcastic since it seemed like it took a few attempts before that came out. Seemed like a bit of a tap dance there. Maybe I'm being to tough on them, I don't think so, but maybe lol

Cheers,
Steve
I'm torn between being an assailed and trying to be a super nice guy, slot lf people got fucked, .they completely fucked the frog, but if this comes through its a game changer. I knew it was a risky preorder and totally lost my cool, which, I'm not proud of, I preach about,' getting what you asked for.' and not taking a chance unless you're willing to lose.
but then I read reddit and look at the situation and go back to asshole mode
 

Pancho_Brown

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from what I got out the deal was, they were waiting for 'exit china customs' because of the size of the shipment, then flying via DHL direct to phoenix. After that through USA customs, them to the USA warehouse. Then to us.

For whatever reason, I'm believing that one. I've done alot of international business, but nit international shipping. Still, it makes sense to me.
Your right buddy, that's exactly how it goes when getting large shipments from over seas. It has to clear Chinese customs to be able to board the plane and then clear it one more time here in the states. Now depending on what airport it lands on is how long the wait is for it to be cleared. From my past experiences the fastest was Chicago then LAX followed closely by JFK.

I didn't jump on the preorder for these bad boys, even though I was pretty interested in them. I learned from past preorders that I am no were close to being patient enough for the wait, but I have been following this thread closely and pretty bummed about all the delays and set backs for everyone that paid.
 

Zamazam

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If that is the case, then they have already been on board an aircraft and must have cleared any FAA hurdles from China to LA, one would surmise. I know there are a lot of air cargo flights direct from China to Sky Harbor airport in Phoenix where there is a large US customs facility.

I don't understand why he can't be clear about anything. How hard would it be to say "yes, they left China on monday, and are sitting at customs in LA awaiting release as we speak". Do lipo batteries have to be cleared by the FAA after every stop over? I don't know, just not clear what he actually means, and I hate it when people can't give you a straight answer to a simple question. Like some of the teachers my kids have. Ask a question and you get this long drawn out meaningless answer. It's like "just answer my fucking question damn it"

The fact that LiPO battery packs were mentioned indicates a delay, perhaps an ass cover on why the mods aren't in the USA yet.
 

f1r3b1rd

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It may very well be; but, that stall tactic would only hold them for so long. Looking at the pattern though im buying it, I guess its just waiting for a tracking number time.
 

sandduner8

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Are all the mods coming with Lipo batteries ? For some reason I thought the SX model was coming with a dual 18650 battery sled ....


Sent from my iPhone using Tapatalk
 

f1r3b1rd

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You are correct
I assumed that they were being shipped mixed together in the same boxes then sorted upon arrival at their 'distribution center'
We aren't dealing with a well thought out operation. Looking back they seem to take a step, we as customers end up dealing with ramifactkons and hold up, take another step and repeat.
 

sandduner8

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Whew I thought I messed up there for a min . Lipo life sucks


Sent from my iPhone using Tapatalk
 

f1r3b1rd

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Buahahaha! yes and no. in this case it sucks; but, I'm digging it in my current DNA mod.
 

D-Man

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The biggest thing that makes me mad about this whole pre-order problem here is that people were charged before the product was shipped. Can't say if this was the case with the CM directly but I was one burned for the Reuleaux DNA200. The correct manner of charging customers is not to do so until the product actually ships. That is how a truly professional business operates. I should have know better! That's what someone does to use customer's money to cover expenses instead of having a proper business model in place prior to causing the turmoil that we're witnessing here. At this point I'm in the PayPal wait list.

Lesson Learned!
 

Powerman

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The biggest thing that makes me mad about this whole pre-order problem here is that people were charged before the product was shipped. Can't say if this was the case with the CM directly but I was one burned for the Reuleaux DNA200. The correct manner of charging customers is not to do so until the product actually ships. That is how a truly professional business operates. I should have know better! That's what someone does to use customer's money to cover expenses instead of having a proper business model in place prior to causing the turmoil that we're witnessing here. At this point I'm in the PayPal wait list.

Lesson Learned!
What do you think the purpose of a pre order is? It's to begin sales, money, before product is ready. It can be to see how much product demand is before release. Mean8ng they don't charge. But if you are doing a pre order, and you are pretty paying... Well, then that's what it is.
 

D-Man

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And that's my point. Startup companies shouldn't use customer money to open the doors with. That is what the concept has evolved into due to nature of the fast growing number of people getting into the vaping business. Pre-order sales should be used as a means of locking in guaranteed orders so that you can then go to your manufacturing partners with legitimate income revenue expectations. I'm not trying to upset anyone but if you don't have the necessary financial capital to get a company off the ground then maybe there should be another plan in place rather than using customer's money before delivery.
 

f1r3b1rd

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And that's my point. Startup companies shouldn't use customer money to open the doors with. That is what the concept has evolved into due to nature of the fast growing number of people getting into the vaping business. Pre-order sales should be used as a means of locking in guaranteed orders so that you can then go to your manufacturing partners with legitimate income revenue expectations. I'm not trying to upset anyone but if you don't have the necessary financial capital to get a company off the ground then maybe there should be another plan in place rather than using customer's money before delivery.
Cloudmaker was fairly clear in the fact that they were a startup, and I know I said it somewhere that I knew I was taking a risk. Preorders though In vaping have always had some degree of risk.- imho
I typically ensure that its an established company and that product is coming....eventually. (vaporshark, gearbest)
Im this case alot of people got caught up with smogdistro, which turned out to be some guy in his moms kitchen with little to no business experience who started doing group buys and then got in over his head robbing Peter to pay Paul.

Edit: Not disting myself this thing is a complete clusterfuck!!! But clarifying
 

D-Man

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I agree. Wasn't bashing Cloudmaker, by the account I've seen they are a standup group. I was simply referring to the Smog situation. Sorry if there was any confusion about that.
 

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