Aw, c'mon now. You know renegade programmers are to blame. You know the ones who write that routing software? I think THEY are the ones that fail the basic navigation and geography tests!
I'm a programmer/analyst in a retail shop. Half the time when I want it, I cannot get Mio Lemonade from Walmart, and I'm not talking about just during Covid times. I don't know it for certain, but I would guess that Walmart has well over a thousand people in their IT-related departments, yet their auto-replenishment of basic goods absolutely stinks. Their own brand of instant butter-flavor grits? Out of stock for THREE WEEKS. English muffins? OOS Bagels? OOS HERSHEY'S SYRUP? OOS What the actual fuck?
One of the things an auto-replenishment system should do is track the sales of items, and if those items sell out week after week, or day after day, the demand should be increased. It is obvious to anyone who knows their ass from a hole in the ground that the company is losing sales.
When I run across stuff like this, which is the same kind of issue as the fucked up routing that USPS has suddenly become expert at, I just want to find the responsible person(s) and beat them with a brick. The most basic thing they should be able to do, THEY SUCK AT DOING IT.
Maybe all these 21-year-old programmers, just out of college, should be made to work in the jobs for which they are writing code, or work in customer service where they hear all the complaints, then they'd know a little something about what they're doing. Right now I think it would serve the USPS programmers right if they had to hear about every single stupid routing problem that happens, all over the country. Imagine the fun!