Everyone who ordered through GearBest might want to check your email or the message center on GB. They just sent me this message:
Ticket: AT516385661
Post by: Admin(tess)
Order Number: W1504150016249568
Subject: Follow up your order W1504150016249568
Message: Dear Dylan,
Thank you for your time and understanding.
We are sorry to let you know that we have problem with following product(s).It can not meet demands.We are afraid that we can not offer you recently.
sku * quantity * productName:
122777202 * 1 * Genuine PIONEER4YOU IPV4 100W Variable Wattage Box Mod
In order to provide the maximum benefit for each of our valued customers and to build a long-term relationship with you, we are able to refund the amount for the unavailable item(s), We offer you following two options:
A: Refunds to your GB wallet, we also offer worth 5 times points with the price of the out of stock product(s) (e.g. 1usd = 5 points 3usd=3*5 points)
B:Exchange for product(s) of equivalent value.
Which is your preferred option (please choose only one)?
Refunds to your GB wallet will occur automatically without your reply, you will not need to do anything. However, if you wish to receive the refund via your original payment provider instead, then you must contact with us within 5 business days.
For your reference,please check this link
http://www.gearbest.com/m-article.htm?id=111 for more information about GB wallet.
GB wallet is a fast and secure payment tool, making it easy to stay up-to-date with all your account transactions.
There are just some of the advantages of using GB wallet:
1)Secure Payment: your financial information always remains 100% private and secure
2)Easy-to-use Operation: It takes under a minute for you to learn how to use the user-friendly interface.
3)Smart Management: GB wallet is designed to help you manage and control your money easily and conveniently. Checking your transaction details, order history and more is effortless.
4)Free GB Points: If you choose to keep any refunds in your GB wallet, you will receive the corresponding amount of free GB points to save even more money.
5)Fast Refunds: Refunds are prioritized for wallet holders and will be issued to your GB wallet within 1-2 business days.
If you have more requests, please do not hesitate in letting us know so we can resolve the issues to you to the best of our ability.
Best Regards
Support Center
Ticket Status: Processing