VapeCrafter
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Yup, the issue seems to be USPS again. I suspect driver theft as a possible reason. Some google searching seems to show lots of other people having serious issues with USPS vape mail.
We decided to shift to the Springfield, MA PO since it's a bigger and better staffed distribution center, but that didn't help, and there are still lots of orders in limbo.
Good news, however! The lab has remixed all of the stuck orders and will be shipping Fedex. Kaween will be in touch with all the impacted users shortly.
It's a pretty big cost hit, but we just can't wait on them forever and we don't want you all to have to wait either. It seems the popular thing among other vendors is to place a statement saying lost/stolen items in transit whether through customs or any other means is not their responsibility.
F that! It's our duty to get you the product you paid for, and we'll never make such a claim. Thank you all for your patience and understanding in this matter.
We decided to shift to the Springfield, MA PO since it's a bigger and better staffed distribution center, but that didn't help, and there are still lots of orders in limbo.
Good news, however! The lab has remixed all of the stuck orders and will be shipping Fedex. Kaween will be in touch with all the impacted users shortly.
It's a pretty big cost hit, but we just can't wait on them forever and we don't want you all to have to wait either. It seems the popular thing among other vendors is to place a statement saying lost/stolen items in transit whether through customs or any other means is not their responsibility.
F that! It's our duty to get you the product you paid for, and we'll never make such a claim. Thank you all for your patience and understanding in this matter.