Hermetic Steam

[LetTheLuckRoll]

I wish I would have read the whole thread before placing the order I just placed.

 

[dadigby]

Placed my 3rd order on the 28th of August and it's still awaiting fulfillment. Wouldn't be a big deal if I could get a reply from the company with any bit of info.
Just disputed with pay pal to keep the payment from going through.
Will not be ordering from them again


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[CTFX]

I wish Josh would just respond to people this is a big cluster fuck honestly....

 

[dadigby]

The wait wouldn't bother me if there were some sort of communication.


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[andy17s]

I'm really wondering what's going on here...

 

[andy17s]

I had gotten a fair few people onto this company here in Australia and if this doesn't get cleared I'm going to look like a complete Fuck wit... I don't like looking like a fuck wit... I hope this gets sorted out and I do hope everything is OK with the company.

 

[CTFX]

Same thing here too andy. I pimped them out to a bunch of folks. This is not cool at all. I don't appreciate this vagueness.

 

[sev7777]

Things seemed to have taken a 180. I'm worried how it can change so quickly. Make me wonder if something more serious happened.

 

[CTFX]

Yeah who knows. Correspondence would be key at this point if they want a future in this industry...

 

[CTFX]

I was bored a few hours ago, so I grabbed the return addy from one of the USPS boxes and went to Google Street View.

And?

 

[lufkindog]

FYI
Received an email reply yesterday from Joshua.. He has been in the Hospital for a week and just got
out yesterday.. Hopefully he will pop into the forum today and explain in more detail.

 

[CTFX]

Thanks for the heads up lufkin

 

[andy17s]

Ooh crap! I hope he's okay!

 

[dreadacidic_mel]

@Hermetic Steam shipping to Denmark isn't available? Much sad

 

[Big_Jake]

Atleast we have some sort of update, and of course i hope everything is ok with him

 

[CTFX]

If it has something to do with his health I wish nothing but the best for him. I'm sure he wants to get back to work.

 

[dreadacidic_mel]

Oh god this is what I get for not reading the thread properly. I feel like a proper ass complaining about shipping options when there's much more serious things happening. Whelp.


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[DeathMetal03]

Is this sale still going on?

 

[CTFX]

Not sure bud. Joshua (the owner) has been in the hospital and just got released a day or 2 ago. I would assume when he's back in good health he will be doing updates to the site and will let us all know what will be happening with sales and promotions.

 

[sev7777]

Oh god this is what I get for not reading the thread properly. I feel like a proper ass complaining about shipping options when there's much more serious things happening. Whelp.


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Don't worry. There's alot of pages to go through. We're all kinda out of the loop right now. Just some info here & there but everything went from one extreme to another so something serious is going on. Just hopefully Joshua is in good health.

 

[Roguexx]

All the best Joshua

 

[andy17s]

I'm back in the US... Hopefully Joshua is doing OK. Any word?

 

[CTFX]

No word yet brother. But welcome back andy! When he gets back were throwing him an E-Party!

 

[Tina Ellis]

I just got an email about my order... It says Awaiting Pickup... Ummm, I'm in NC, he's in LA... Wonder what that means?

 

[andy17s]

I think he's in new Orleans

 

[Tina Ellis]

I think he's in new Orleans

Yeah, in Louisiana...

 

[CTFX]

Awaiting pickup from USPS

 

[andy17s]

Ahh excuse my Australian ways, I thought you meant LA as in Los Angeles lol

 

[andy17s]

That and too much fosters lol

 

[sev7777]

I just got an email about my order... It says Awaiting Pickup... Ummm, I'm in NC, he's in LA... Wonder what that means?

I'm still up for a road trip

 

[Tina Ellis]

I'm still up for a road trip

You waiting on an order too?

 

[sev7777]

You waiting on an order too?

No i havent placed an order for a while. But we where all thinking about a roadrip down to nola.

 

[LetTheLuckRoll]

I got the same email yesterday tina. I'm all ways up for a trip to nawlins

 

[ChefJd]

Anxious to see if these guys get back up and running...only got one order from them and they got some pretty nice juice.

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[andy17s]

Any news on orders? Anyone heard from Joshua

 

[andy17s]

Mhmm. I want to place another order but I'm waiting for some news. A friend of mine back home placed one a few weeks ago and it's now saying "awaiting pickup"

 

[andy17s]

Yeah I forgot ask about that giveaway

 

[Tina Ellis]

I just got an email about my order... It says Awaiting Pickup... Ummm, I'm in NC, he's in LA... Wonder what that means?

I just realized how stupid this really sounds.... How in the hell did I not know that it meant waiting for USPS to pickup?


No, I haven't heard anything else from him since I received the email. Its desperation time for me with no juice! Ugh!! Just send it already, Sheesh...

 

[NoFumus]

I received the following message(s) from Andrea, on behalf of Joshua,

Message 1:

I'm sorry to keep you waiting. Joshua, the company owner just got out of the hospital, while he was in...he had the "keys to the kingdom" so to speak. By that I mean, no one could get into our office or lab, no one could access our computers etc...we are working hard to get back on track...

I apologize for the inconvenience...Joshua will get back on the forums and respond to everyone's emails, hopefully this week...for now he is under doctors orders to stay stress free, but we are doing everything we can without him on the meantime.​

I then asked asked if she would like me to post this to the forum:

Message 2:

By all means...we were going to dedicate tomorrow to answering emails and going on the forums as well as posting a letter from Joshua...right now, I have the team making liquid and it looks like all orders that have been placed up till yesterday will be sent out tomorrow morning.

Again, thank you for your understanding.
​

 

[CTFX]

Thanks for letting us know @NoFumus

 

[sev7777]

I'm glad to hear Joshua is ok

 

[CTFX]

Yes indeed and a speedy recovery to our friend joshua

 

[NoFumus]

Thanks for letting us know @NoFumus

You're welcome. Although I'd never posted before, I found Hermetic steam through this thread. My sense was that the owner, Joshua, and built up a fair amount of good will through this forum, and I just wanted to let everyone know.

 

[andy17s]

Thank god he's alright.

 

[Tina Ellis]

I feel like a complete jackass. Thank you for letting us know and I'm so glad to hear that Joshua is ok.

 

[NoFumus]

I feel like a complete jackass. Thank you for letting us know and I'm so glad to hear that Joshua is ok.

You're welcome @Tina Ellis, and no reason to feel bad. I was lucky in that, for the first time, I've actually got a bit of a juice stash, but I know how frustrating it can be to wait for vapemail.

 

[andy17s]

That dorsia

 

[LetTheLuckRoll]

I was told yesterday that my order would be shipping but it never updated. This is a tough thing to deal with on your first order from this company.

 

[andy17s]

I was told yesterday that my order would be shipping but it never updated. This is a tough thing to deal with on your first order from this company.

Completely understand, Joshua was the one who organised all of that stuff, being unexpectedly sick and out for a while I'd assume that somebody else would take care of it, which they still might. Having said that, he is most likely the only one with access to that particular email or website notification functions. All in good time this company will be back on its feet, orders will be shipped and the good people will once again rejoice.

All I can say is that I still have faith in this company and when I run low on juice I will order again.

 

[Countrypami]

Sale is now over... moving this thread to Unlisted Vendors.
@Hermetic Steam if you intend to run a deal for September, Please begin a new thread in the Sales or Coupons forum.