Two things:
I never mentioned the identification process during the chat nor was I complaining or rude
2. I never asked them to match the price. I probably wouldn't buy it there anyway since I'm not sending them a picture of my drivers license or last 4 of my social. I was just trying to make them aware of the pricing because I know they like to be competitive. The guy was rude and blew me off. You guys can try to make it out as all my fault and they are all great. That's not the way it went down though.
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I am sorry I didn't word my post more carefully. I didn't mean you were rude. In fact I think I said as much. I meant in general they are taking heat from their customers since the new regs (even if not from you personally), and they might also feel like their futures (jobs) are in jeopardy. IOW, everyone is on edge. Their customers (us), and them too.
My only point was there is a human face on both sides. That doesn't mean I will go along with the reg's as I believe that's a mistake, aside from being risky as far as security goes... all for items that have nothing to do with nicotine OR tobacco... which makes this all the more outrageous. The regs have to change. Not the vendors. Not the customers.
We need to be mad at the real entity who deserves it... the FDA.
As a total other issue, I understand you have thrown lots of business their way, and from your explanation above I get that you were just sharing info with them they are usually happy about receiving (the code and price from gearbest), and you got brushed off. That would have offended me too. But what I so poorly conveyed in my post was
don't take it personally b/c they are also going thru lots of shit on their own personal levels, worried about how all this will affect them, and probably pissed off too. In general, tensions are high since 8.8 over all this crap.
I am sorry again for not being clearer, or understanding your position better. But I was not saying "let's all just jump up and buy from ecig cause they're good guys" ... was just saying this is creating issues for everyone and we should all be directing our anger at the cause... the FDA. And didn't even really mean you personally... just everyone in general. (And also didn't mean "let's go buy from ecig" b/c although I am sympathetic it's against my religion to go along with these unconstitutional regs, and I won't.)